Fallowfield Dene Reviews Summary

Category: RV park

Address: Acomb, Hexham, NE46 4RP, United Kingdom

Phone: +441434603553

Rating: 4.3
based on 135 reviews.

Location & Accessibility

Pros:

  • "Not far from centre where you have all your shops etc."
  • "Short drive to Hexham for great choice of supermarkets and local shops for all needs & train link to Newcastle and the rest of Northumberland."
  • "Close to Hadrian's wall and nearby Tescos."
  • "Great location close to Hadrian's Wall."
  • "Caravan site in great position for exploring Hadrian's Wall."
  • "Just a 10 minute drive into Hexham, and close to Hadrian’s Wall."
  • "The location of the site is handy for walks."

Cons:

  • "Access road very tight one way only & small bridge to negotiate."
  • "Could be tight around some corners."
  • "But there are no local shops or places to eat within walking distance."
  • "Nothing close by to do."
  • "The roads and gravel paths are not footpath friendly and is unsafe to walk on."

Facilities & Amenities

Pros:

  • "Drinking water tap."
  • "Good space between pitches."
  • "Shower block clean and well looked after, washing up area clean and tidy."
  • "Nice new toilets & showers."
  • "Laundry and dryer facility on sight."
  • "Electricity hookup right on our pitch."
  • "Wifi available at certain areas."

Cons:

  • "The ‘hard standing’ area felt like a car park to be honest."
  • "No wifi."
  • "The worst part of the site was the lack of bins."
  • "Static caravan area is ugly and unsafe."
  • "The little corner shop always seems to be closed or the little window seem to be left unattended."
  • "Advertised hard standing but pitches need maintenance full of mud & moss."
  • "Bins are at entrance to site not near toilets which is the central point."

Staff & Management

Pros:

  • "Staff very helpful and keen to ensure the site was kept clean and quiet."
  • "Extremely friendly staff."
  • "The people on site were friendly welcoming and couldn't do enough for you."
  • "Site staff welcoming and friendly."
  • "The staff are super helpful and friendly."
  • "Very welcoming and helpful staff."
  • "Staff were very helpful and friendly."

Cons:

  • "No presence of staff patrolling after checking in."
  • "Also no wardens checking up around the site as we had a family came in a large tent, along with other members who arrived then the boys started playing football when it strictly says No Ball Games."
  • "You have lost good customers because of the attitude your staff have."
  • "The woman started aggressively confronting us and accusing us of trespassing although we were just looking for some help."
  • "As others have found the New wardens can in our experience be unhelpful and intolerant in their approach which can border on verbal aggression."
  • "We were met by 2 very rude and unhappy people (never got their names) who I am gathering were the park wardens."
  • "The attitude of the woman who owns / runs the site. Rude and condescending."

Security & Safety

Pros:

  • "Good social distancing."
  • "One way system around the site super safe for kids."
  • "We saw the new cctv in action and felt really safe and secure."
  • "The site is a one way system which also helped."
  • "Barrier with access codes for added security."
  • "The security is good, barrier to get in and out of the site to stop any unwanted visitors."
  • "Area for waste disposal."

Cons:

  • "Lots of signs stating what children are not allowed to do."
  • "No ball games so little for children to do no field etc to play in."
  • "There's also no kids play area so make sure you take plenty of games to keep them occupied."
  • "No real facilities for kids. No ball games or frizbies and no park."
  • "If your are looking for a site as a family, then give this one a miss !!! There is no park, or any play areas, children are not allowed to play ball games of any description."
  • "The only dislike for me is There should be a play area for kids, maybe a park and a place for them to play ball game."
  • "I don’t know how someone can hate children so much especially when running a campsite is their job ???"

Cleanliness & Maintenance

Pros:

  • "Listening to owls in the middle of the night with my wife on our coast to coast cycle ride will stay with us for years."
  • "Shower/toilet Facilities were of a very high standard."
  • "Lovely well kept site."
  • "Clean modern toilets with hot showers."
  • "Facilities are first class - toilets and showers of an extremely high standard and spotlessly clean."
  • "Lovely caravan site, showers and toilets are immaculate."
  • "The toilet and shower block was super clean and looked very new and modern."

Cons:

  • "Definitely won't be back, it takes nothing to be nice!!!!"
  • "Went camping here a while back and was a bad experience."
  • "Most of the site look tired and in need of some care as it was full of seasonal pitches and statics with no one around."
  • "The area seems to be unfinished and an eye saw."
  • "Although the shower/ toilet block was new. All the time we were there, there didn't seem anyone cleaning it, as we noticed as the days passed the facilities became grubbier."
  • "Some pitches are very unkempt."
  • "Toilets are good and clean, but the site has an air of neglect."

Experience & Atmosphere

Pros:

  • "Would highly recommend site."
  • "This is my 3rd visit to the campsite and we’ll definitely be back for a 4th!"
  • "A fantastic site lovely clean place lovely friendly owners we are booking for may next year can't wait."
  • "Public house is very close by where we were welcomed by village locals and met several people staying on site."
  • "It is such a lovely place to come and relax and enjoy the beautiful scenery."
  • "Best described as a woodland site."
  • "Set in fantastic scenery."

Cons:

  • "I'm sorry to say we weren't happy here."
  • "I would not recommend to come to this place as we got treated with no respect and care."
  • "My money is better spent elsewhere."
  • "Actually a nice lonely campsite, but with unfriendly uncooperative staff."
  • "The rules state that there is to be no open fires yet I am constantly faced with black smoke from log fires."
  • "In this day and age I am shocked there isn’t more recycling stations around."
  • "The attitude of the lady was disgusting."

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