Address: Irton Moor Ln, Scarborough, YO12 4RW, United Kingdom
Phone: +441723862978
Rating: 4.4
based on 132 reviews.
Staff and Service
Pros:
"I would like to say a big thank to the staff at Irton Garden center, especially the young lad (elf) and the receptionist... they went above and beyond today and I have a very happy little boy, thank you so much for your kindness."
"Helpful staff and a pleasant cafe/restaurant."
"Very helpful staff in all departments, from food to pet care etc."
"Staff very friendly and polite and helpful."
"Staff are friendly & helpful."
"Staff are polite and very helpful."
"The staff are friendly and helpful and we get most of our plants and garden accessories here."
Cons:
"Santa didn’t engage with the girls initially, and when he did, he was borderline apathetic."
"No meat at 1pm (that’s most days) and then the blonde hair and glasses lady who serves at the till in the restaurant is a very horrible miserable person."
"This was my second visit and the 2nd time i got served by the same awful, rude woman."
"The lady on the till was miserable, never looked at me once."
"Miserable cafe staff. Like the garden centre but the cafe staff are always so miserable."
"While browsing my mother in law seen the general manager pointing us out and heard him say them three there, now feeling uncomfortable she told me and my wife what she seen and heard."
"I will never step foot in this place again. Ive been in twice in 3 years and both times had problems with the customer service.. the way the person on the till speaks to you is unacceptable and is very rude and unhelpful."
Cafe and Food
Pros:
"A very nice cafe with a good range of main meals and snacks."
"Cafe meals came out hot as expected and did not have to wait very long at all."
"Amazing breakfast all this plus 2 slices of toast and a tea or coffee for £6.99."
"The cafe is worth a visit whether it's breakfast, dinner or an early evening meal."
"Had three meals there, including carvery/vegetarian food and it has been spot on every time."
"They also have a large cafe serving amazing cakes."
"Called in for a late lunch (2.15pm) carvery was still on in the restaurant. Meat was nicely roasted, home made yorkshire puds, tasty selection of veg."
Cons:
"The cafe however is pretty rubbish. The food was underwhelming and the coffee and hot chocolate were hugely overpriced."
"I had jacket potato that was hard and I was unimpressed."
"I had the carrot and coriander soup which was a bit disappointing in that it tasted bland."
"The Christmas department is brilliant. Food is expensive for what it is."
"The quiche had ham in it which was not on the list of ingredients, we don't eat pork in any format."
"Chips a piece of Gammon very hard chew and cut with the knife, onion rings burnt cold peas and lukewarm plate."
"The chips were very dry. We did not enjoy the meal."
Facilities and Layout
Pros:
"A beautiful garden centre that is bursting with plants, trees, outdoor furniture & storage, sculptures etc."
"Considerable amount of changes to the layout inside which has made it far more organised and easier to navigate."
"Great garden centre. Loads of choice in plants, garden furniture and decorations or accessories, which is great."
"Good variety of plants, pots, garden furniture and ornaments at reasonable prices."
"Ample parking with wheelchair access."
"All on one level, great wheelchair access and disabled toilets."
"Wide selection of lovely plants, shrubs hanging baskets and trees, a great gift department and cafe, all reasonably priced."
Cons:
"Rather poor selection of house plants."
"Only issue I would have is that the ground is quite uneven in places and therefore difficult to push or pull trollies around."
"Also the seating area for dogs is very cramped. Two many tables."
"Roof leaking and the log burner in the cafe was out of order."
"Sorry there was that much in the walking areas there was little room for wheel chair or push chair or someone helping a blind person."
"Took relative in a wheelchair and was unable to go down many isles due to narrowness or produce blocking it."
"The garden centre was not it's usual standard. No winter stock at all."
Atmosphere and Experience
Pros:
"I visited before Christmas and the decorations were fabulous."
"Their Christmas display is always very good and this year's does not disappoint."
"Such an amazing place, especially at Christmas."
"Christmas at Irton Garden Centre is a place you must visit! It's so beautiful, so much effort goes into it."
"Great food section and the candles are gorgeous - I love entering that area, it smells beautiful!"
"Nice seasonal atmosphere."
"All the lights look fabulous and a bit quirky perfect for BBQs and party's."