Dental Centre Bournemouth (Diamond Invisalign Provider) Reviews Summary

Invisalign Treatment

Pros:

• "I’ve had Invisalign done and couldn’t be happier with the outcome!"
• "I have recently finished 12 months of Invisalign treatment and I am extremely pleased with the results."
• "I elected to have my teeth straightened with the Invisalign system, it was straightforward and took a year of wearing the clear plastic correctors to gradually straighten my teeth and improve my bite."
• "Dr Jason Wong and his assistant made sure I was feeling comfortable throughout the whole treatment and made everything painless."
• "Dr Hardip... my teeth now look amazing!"
• "I've recently finished my Invisalign treatment. It only took 7 months to have my teeth straight."
• "I am really happy with the results."

Cons:

• "I gave 4 stars out of 5 because of the retainers and the whitening kit they say it's worth £300 which is not true."
• "Dr Dhatt was pretty transparent and honest about how the process works specifically for my teeth using invasilign as opposed to traditional braces."

Staff Professionalism and Friendliness

Pros:

• "Everyone I came across with in Dental Centre was welcoming, friendly and helpful."
• "The practice keeps me informed and sends a text reminder for appointments, very much appreciated."
• "Everyone is so lovely and welcoming."
• "The receptionists are helpful and polite, they carry out current COVID regulations."
• "The ladies at the front desk have always been lovely to me and have been taking all corona precautions very seriously."
• "The receptionists are extremely helpful and friendly."
• "The receptionist was really chirpy and helpful, the dentist was patient and considerate."

Cons:

• "Very bad customer services, not professional service at all."
• "None of the dentists I did see ever had any time to discuss a treatment plan with me."
• "The orthodontist is arrogant, he can be nice but his tone when you ask questions, as if it's a stupid question and the answer is obvious."
• "He then explained to me that none of the other dentists would go near me because I am so ‘unclean’ in his words. He came across very patronising and rude."
• "I’ve start a root treatment with then 2 years ago and finished with another dentist... the recepcionista was very rude, didn’t book my appointment and told me to call 111."
• "Very disappointed. Had an emergency appointment arranged through 111 today for my 6 year old autistic daughter... 'Sorry, but your have to call 111' and then closed the door."
• "Avoid if needing an urgent appointment... Dr Hardip was the most rudest person I have come across."

Dental Treatment Experience

Pros:

• "I have had a root canal treatment done with Dr. Lee recently. It was painless."
• "Dr. Jonathon Lee... was so thorough a talks you through the whole process."
• "Dr Lee.. He has quite gentle hands that you can never feel any pain if you are having a treatment from him."
• "Dr Nickowski exceeded my expectations truly !!!"
• "Dr Lee was very professional and his nurse was brilliant at putting me at ease."
• "The treatment was quick, painless and excellent quality."
• "Hygienist is amazing! Never hurts and always has great advice."

Cons:

• "I had root canal treatment done here last year. I was treated with care but my filling was left a bit too big and the tooth positioned too low."
• "The dentist that treated me, took an x-ray of my teeth and said it was likely that I needed a root canal or a permanent filling as soon as possible. He was not gentle and did not use any anesthesia whatsoever."
• "I had a few fillings here and they all fell out shortly after them being put in and so I had to go elsewhere."
• "I had to go back to the surgery after she took my tooth out cause of the constant pain, she did say she left a piece of tooth inside."
• "As an NHS patient, I went there for canal treatment and owner of the dental practice Dr Hardip Dhatt told me there is only one specialist dentist at the practice which I have to go private and pay £800 and he refused to do the treatment."
• "Very scary experience at this dentist. Went here for an emergency appt and was offered no pain relief for the procedure I went through."
• "If you are going for NHS urgent treatment, it is complete rip off, it just eyewash, No filling, x-ray, cleaning, don't see inside the mouth completely."