Burger King Reviews Summary

Cleanliness

Pros:

• "The inside was clean and tidy."
• "Restaurant was clean and service was prompt."
• "The place was clean and was served very quickly."
• "Extremely clean and tidy."
• "Toilets clean."

Cons:

• "The restaurant could do with a clean & a freshen up as the furniture & decor looked rather tired."
• "The tables and front of house always seem unexpectedly dirty."
• "The store was filthy, dirty tables, dirty floor with spilt sauce by the tills and product packaging spilled everywhere."
• "The drinks area was filthy and there was no where to put my tray."
• "Just so dirty. I wanted to use the ladies but the restaurant was so dirty I could only imagine what their toilet facilities were like."
• "Total mess. The chairs are in tatters, the floor is filthy and the drinks machines are not regularly cleaned."
• "Tables dirty as was the floor."

Service

Pros:

• "The food was good and served quickly."
• "Lovely staff that served me."
• "Staff were all on point! Fast efficient!"li>
• "Ordered on the app and the order was packaged ready on arrival."
• "Quick service."
• "Very helpful service. Quick drive through processing."
• "The staff were friendly and helpful."

Cons:

• "They forgot two of the burgers which is the main part of the bloody meal!"
• "The food is good but the staff are useless they take too many orders and not enough staff to fulfill the orders."
• "The restaurant manager is failing, and Caspian are failing to maintain standards within this restaurant."
• "Incorrect items and some missed completely."
• "Took over 20mins to get our order, there were 2 other customers in the restaurant."
• "Very slow service and took nearly 20 mins to get the first order."
• "Staff unable to deal with lunch time rush."

Food Quality

Pros:

• "Tasty food."
• "The food was hot and the grandchildren ate it all best of all the chips were chips not french fries."
• "Tasty food for a reasonable price."
• "Burgers have more flavour here and aren't dry either."
• "Food was great."
• "My order was fresh and to the expected standard."
• "Food hot and rebel burger OK."