Window to the Womb Leeds Reviews Summary

Staff and Service

Pros:

• "Both our chaperone (Veena) and our sonographer (Joseph) were welcoming, polite and professional."
• "The staff were all incredibly friendly and professional and the quality of the 4D scan was absolutely amazing."
• "All the staff were lovely and friendly, the welcome was warm and the efforts to make each and every person involved was just amazing."
• "The staff were all so lovely and welcoming."
• "Every member of staff made us feel like we were super special."
• "The staff were very polite and accommodating making my partner feel completely at ease."
• "The girls on reception were lovely and welcoming as was the sonographer and scan assistant in the scan room."

Cons:

• "I am VERY disappointed with the service I received this time round."
• "The response from you guys was shocking."
• "She gave us zero context for what she was seeing, all she cared about was concluding the scan and repeating over and over what see was seeing with zero empathy."
• "I would never recommend!!!"
• "I was rudely interrupted & abruptly spoken down too by the assistant."
• "Really not worth the money you rather just wait for your scans at NHS they will be worth the wait and will cost less than this."
• "The worst scan ever people are rude and not speaking just really disappointed."

Scan Experience

Pros:

• "The scan experience was brilliant and they talk to you the whole way through explaining what you are looking at and what baby is doing."
• "The scan room is comfortable with lots of big screens to see your baby during the ultrasound."
• "The sonographer described what we could see at each stage and provided reassurance."
• "The clinic is clean with a relaxing atmosphere."
• "We heard the heartbeat and came away with 19 high quality digital pictures and 4 prints of our choice."
• "Had the premium 4d scan today and it was beyond amazing."
• "Amazing experience seeing our baby in 4d with the detailing was truly magical."

Cons:

• "Also there’s no opportunity to hear the heart beat, they told us is dangerous for the baby - never heard of this before from NHS or other private scans."
• "It wasn't really their fault that the baby wouldn't pose but it was so pointless I really wish we'd just stayed home and saved ourselves the time and money."
• "What was supposed to be a very exciting and fun event was let down very quickly."
• "The lady was very quiet while doing the scan."
• "We have had the worse experience, we came for a scan to be told they couldn't find a heartbeat."
• "Anyways it wasn't a great start then when we did have the scan the images and scan was very unclear. Do not waste your money and time here."
• "Sadly baby wasn’t playing for this scan and wouldn’t show herself."

Value and Pricing

Pros:

• "The packages they offer are amazing, really good value for money."
• "We got the celebration package which seemed good value however wouldn't recommend a key ring as half the picture is cut off."
• "100% would recommend to everyone."
• "They offer some excellent offers on scans/pictures/bears etc."
• "We heard the heartbeat and came away with 19 high quality digital pictures and 4 prints of our choice."
• "Would recommend and use myself again! Thank you!"
• "I would 100% recommend WTTW for scans as they provide you with reassurance and a lovely keepsake for you and your little one."

Cons:

• "I ended up paying full price 4D with additional £25 for multiple pregnancy and still only saw 1 of my babies."
• "Reason for the 4 star review is because of the price, a lot of money for what you actually get."
• "The only negative was the price of the heartbeat bears, they were quite costly."
• "I paid £59 for just 4 printed photos."
• "Really not worth the money you rather just wait for your scans at NHS they will be worth the wait and will cost less than this."
• "The whole experience was ruined and quite honestly left us feeling as though we had robbed of the event and our money."
• "I was told I couldn’t continue with my appointment unless I agreed to pay more."