At the Chapel Reviews Summary

Food Quality

Pros:

• "I have to say my pizza was of a very high standard, and the pudding was delicate and not overly sweet."
• "One of the best burgers I have ever had... delicious."
• "The food was exceptionally good, you can order any dish from the menu and you will not be disappointed."
• "The Haddock was such a revelation: so so tasty and the ingredients on pizza were very fresh and delicious."
• "Food was amazing love the wood oven pizzas and amazing breakfast."
• "Simple, unpretentious food cooked to an exceptional quality with a real focus on how to incorporate local produce."
• "Delicious pizzas!"

Cons:

• "The breakfast provided consisted of two croissants, which were hung on the door, but they were not fresh and did not taste very good."
• "Pizzas OK but not very generous in size or toppings for the price, one was very over done."
• "The whole meal was tasteless including the veg, Yorkshire pudding and gravy."
• "Food was diabolical, ordered the lamb and it was overcooked."
• "The food was mostly overcooked and dry, the wafer-thin chips were congealed and the broccoli was burnt."
• "Both the broccoli soup and pizza were extremely salty."
• "Risotto looked incredible, but again under seasoned and lacking any remote depth of flavour."

Service

Pros:

• "Superb service."
• "I'm an infrequent visitor but on each occasion the service has been quick and efficient."
• "Staff were all super attentive and helpful providing best in class service."
• "The staff are very friendly and helpful."
• "I’ve had lunch and dinner there and couldn’t get over how accommodating and friendly all the staff were."
• "Michelle our waitress provided us with an excellent service throughout our lunch visit she was extremely professional and helpful."
• "Service was impeccable and manager Marcos made our anniversary extra special."

Cons:

• "Management were not bothered, couldn't care less attitude."
• "We couldn't understand why the waitress was more interested in re arranging the tables than taking our order."
• "Decent pizza but extraordinarily bad service."
• "Servers were lovely but incredibly slow."
• "However the service or at least ability to provide the correct response to a complaint is sadly lacking to say the least."
• "Service was also awful."
• "Very poor service and bad management."

Ambiance and Location

Pros:

• "There is nowhere anywhere on earth quite like @theChapel."
• "Brilliant location, beautiful view, beautiful building."
• "The décor is wonderful, high ceilings with perfect lighting."
• "Stunning venue and nice coffee and cake."
• "Beautiful venue with great food but above all exceptional staff."
• "Great venue and very pleasing simple decor."
• "The Chapel atmosphere feels like a contemporary galaxy, brimming with comfort."

Cons:

• "Atmosphere in the restaurant is a bit weird due to echo from high celling."
• "Smelled of food due to the restaurant though."
• "The sheet was not clean and had ink stains on it, which was quite off-putting."
• "Layout is awful and they haven't maximised the space."
• "The acoustics of the room were terrible, and I could hear the street noise very clearly, which made it difficult to get a good night's sleep."
• "The service was very slow and there was a wedding downstairs and the music was very loud."
• "However the service was very slow and there was a wedding downstairs and the music was very loud."

Value for Money

Pros:

• "The restaurant is absolutely great too, super affordable with a fab wine list."
• "Posh nosh, reasonable prices, and an all round great asset for this wonderful small Somerset town."
• "You get what you pay for in this life and everything was good quality and appropriately priced."
• "Great place, reasonably priced for what initial looked pricey!"
• "The rooms are really well priced."
• "Lovely food and staff. They catered so well for my dietary requirements without compromising on quality and taste!"
• "Food is fantastic, the best pizza I have had since being in Italy last year."

Cons:

• "No real effort to cater for food allergies."
• "However, a little on the steep side for the portion size both in terms of cake and flat white coffee."
• "Pizzas OK but not very generous in size or toppings for the price, one was very over done."
• "Food ok but overpriced considering the portion size."
• "Needs to cut prices or increase portion sizes as not really good value for what it offers."
• "Our experience was that it is over priced for the food you receive."
• "£12 for a plate of 'charcuterie' with a few slices of old dry ham and no cheese is a bit of a rip-off."

Special Considerations

Pros:

• "Dogs are allowed into the restaurant area before 12pm and are not rushed out after that time as long as their owners have placed an order before the deadline."
• "The staff observed that it was our daughters birthday and kindly made a surprise treat without us asking."
• "This is a delightful place and well-worth stopping at if you are passing Bruton, which is an idealic Somerset village."
• "Always nice to see the owner, with a caring style of service, and all done with a smile - you can't beat this place."
• "You can even bring kids and they don't seem out of place."
• "They bring you a cute breakfast to your room with granola and coffee and croissants and orange juice."
• "Service was impeccable and manager Marcos made our anniversary extra special."

Cons:

• "Hugely disappointed that they don’t allow dogs."
• "Probably good if your going with no children......not child friendly at all!"
• "Nothing gluten free available."
• "Booked for Brunch but on arrival told breakfast stops at 11 and lunch starts at 12."
• "They run out of food on the menu fairly early on and even ran out of bread!"
• "Upon arrival we witnessed the manager verbally dressing down a waitress in a public area of the restaurant which surprised us and seemed inappropriate."
• "A piece of clothing of mine was taken whilst I had lunch with a friend."