The Wright Eyewear Company Reviews Summary

Customer Service

Pros:

• "The opticians are excellent."
• "The team were constantly checking both he and I were happy through the selecting process and received just as much fuss on our return for fitting."
• "The whole staff are just an absolute pleasure to deal with."
• "You can leave your appointment extremely happy with the exceptional service you will have received."
• "Great service from start to finish from the whole team."
• "The staff are consistently friendly and knowledgeable, and always take the time to explain everything in detail."
• "The staff are so friendly, knowledgeable, enthusiastic and make you feel at ease."

Cons:

• "Worse service I've ever received."
• "The only negative aspect is the possible lengthy waiting time to see the dispenser."
• "However you now have to pay £35 to come in and look at frames!!"

Professionalism

Pros:

• "I have been a customer for more years than I can remember and in all that time I can truly say that I have experienced the upmost professionalism and courtesy."
• "Kelly and her team are very experienced and professional."
• "The staff are highly professional and personally attentive."
• "I have always had professional & quality eye care - both in the eye examinations & prescription eyewear."
• "The eye exam was extremely informative and the glasses selection is really unique."
• "I have been impressed with the professionalism and kindness of all who work there."
• "The staff are all welcoming, friendly and ultra-professional."

Cons:

• "I lost my deposit because I cancelled my new order of my glasses."

Product Quality

Pros:

• "If you are wanting a good stylish quality product and great customer service then look no further than 'The Wright Eyewear company'."
• "The choice of eyewear, should you need replacement glasses, is second to none."
• "My glasses are perfect."
• "I am very thrilled with my new specs."
• "Thankfully the glasses range available were fantastic!"
• "The selection of glasses available are always on trend and functional."
• "I love my new spectacles, thank you so much."

Cons:

• "The glass selection is limited and expensive."