The Potters Wheel - JD Wetherspoon Reviews Summary

Category: Pub Swansea

Address: 85-86 The Kingsway, Swansea, SA1 5JE, United Kingdom

Phone: +441792465113

Rating: 3.9
based on 184 reviews.

Service

Pros:

  • "Had a great pre-theatre meal (19/2/2016), really tender chicken burger, with super tasty sauce, superb service."
  • "Cheap and cheerful. Usually busy, but service comparatively fast."
  • "Both Taylor and Simon deserve a lot of credit! EVERY time me and my parent’s have visited, they’ve always given a great experience and made us feel genuinely wanted there and we’re given a great personal experience."
  • "I would like to say a big thank you to the Manager of the potters wheel who was absolutely fantastic last night when I was taken Ill."
  • "Went there about 4 weeks ago very poor food served but staff great, went last night staff same very helpful and must admit food was excellent 10/10 we are quick to give them grief but must admit they earned 5 stars as i said staff are great as well as the food."
  • "Staff are pretty quick and the bar is pretty extensive with enough space for when it gets busy on Thursdays."
  • "Staff helpful, polite and efficient."

Cons:

  • "Table was sticky, menus were covered in some kind of brown liquid."
  • "THE SERVICE HERE IS DISGUSTING, we ordered food here and was brought out by a blonde woman who clearly hates her job."
  • "Awful, terrible food, beer was flat and service was up there with the worst I have ever experienced."
  • "Bad service at the bar while ordering, food I wanted was unavailable, we waited wot felt like long time."
  • "Service was terrible. Staff was rude."
  • "The person serving was completely unfriendly and unhelpful for some reason unknown to me."
  • "People were trying to order with only one bar staff serving, meant waiting a long time to be seen to."

Food Quality

Pros:

  • "Very affordable prices but great quality. The special offers (food & drink, eg: Curry Club) are fantastic."
  • "Love the lamb crawl, nachos, mixed grill and fall off the bone lamb shank!"
  • "I had the Curry Club with an Onion Bhaji & Samosa plus a Pint of their Real Ale & was really good."
  • "The beer is comparatively cheap and generally the real ales are excellent value."
  • "Wetherspoons are always so consistent and good value. The food is great for the price and arrives at the table very quickly."
  • "Breakfast was really nice especially the black pudding!!"
  • "The food was delicious. I didn't waste a crumb by the time I left the table."

Cons:

  • "It's a Wetherspoons cheap but guaranteed to receive on a winter's morning cold or luke warm food when u need a hot breakfast."
  • "The fish & chips that we had also ordered, didn’t impress me."
  • "Food was okay, quite expensive for a small portion suitable for a child."
  • "The steak was very tough and the chips very greasy."
  • "Hubby's burger had stone cold bacon and cheese in it."
  • "The food was sub par. Overcooked poorly constructed and disappointing quality."
  • "My chicken burger was slimey and just disgusting, the BBQ pork ribs were sitting in a pool of what I think is oil."

Cleanliness

Pros:

  • "Everywhere was spotlessly clean."
  • "My wife assured me that the ladies toilet was spotless."
  • "Much better service since the bank statement staff arrived also much cleaner(tables,toilets etc.)staff like Jordan,rhiannon ,make it a much more pleasant place to visit."

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