Address: 12 Brunel Square, Bath, BA1 1SX, United Kingdom
Phone: +441225962168
Rating: 4.3
based on 134 reviews.
Customer Service
Pros:
"The staff were exceptionally helpful and accommodating both beforehand and on the day."
"Staff 10/10 the manager noticed my wife was taking oil off the pizza off my sons! She came over and said we will make you a fresh one."
"Really nice staff, they even helped us to retrieve the back pack that our kid had forgotten there."
"Service was good and attentive, and food arrived quickly."
"Service was excellent, helpful but not in your face."
"Service, cleanliness, and the restaurant were super and the tip was well deserved."
"Thanks Everyone for such a delicious food & a good time. Jose was our server. He was so friendly."
"Went here for something to eat with my Son and Daughter whilst down in Bath. Staff helpful but not fussy."
Cons:
"Undercooked pizza on one side, burnt pizza on the other... Apart from those unfortunate negative experiences regarding the food, the service was quick and efficient."
"I don't know other Franco Manca outlets, but this one is traveller unfriendly."
"Quite a tense atmosphere due to the chefs constantly shouting and screaming at their fellow colleagues."
"Lovely food and thoroughly enjoyed, however the service was really bad when we were there for lunch."
"One of the worst pizza restaurants I've ever been too! All the staff were attentive and helpful."
"Very good pizza, a bit unusual topping suggestions but good. But the service was the worst I've ever had!"
"The place is opened until 22 in the evening, but they will stop you at the door around 9.20 or before depending on the manager of the day..."
"Man this place was shady! It was empty when we arrived to get ice-cream and drinks whilst we waited for our train."
Food Quality
Pros:
"This pizza place is well priced with amazing toppings which they are very generous!"
"Excellent pizzas and service. We can strongly recommend their sourdough No 7 salami with caramelised onion pizza."
"Really great value and delicious food. I had one of my favourite pizzas from a restaurant here."
"Pizza just a like a mamma used to make. Seriously excellent pizza. We haven't had pizza this good since Naples!"
"Great sourdough pizza, taste is great very light and inexpensive."
"The pizzas were delightful and definitely made from quality ingredients."
"Best pizza north of Napoli!"
"Incredible pizzas at a really good price! These are by far the best pizzas you can get outside Italy."
Cons:
"Not great pizzas, with limited toppings so not a lot to like."
"The pizza was good but honestly, felt like both could have used more cheese and sauce- at times, it felt like I was just eating burnt crust."
"Undercooked pizza on one side, burnt pizza on the other, tomato was not spread, instead dumped in one glob."
"My second try for a take away pizza from Franco Manca in Bath and my last time. Burnt pizza all around and underneath which tastes nasty."
"I don't know other Franco Manca outlets, but this one is traveller unfriendly."
"The pizza I got was the #4 on the menu but I wasn't thrilled with it. It was really dry."
"Some food arrived 15 minutes after the other and the food quality was awful one pizza was drowning in cream cheese!"
"Usual Franco Mance pizzas (that means they're great) but service was slower than any other Franco Manca I've been to before."
Atmosphere and Location
Pros:
"The restaurant is amazing in the arch of the bridge truly unique!"
"Good vibe & friendly atmosphere."
"Very good pizza at Bath. The place is conveniently located close to the train station."
"This restaurant was open and available for seating on a Monday night when most of the restaurants in the city centre were full."
"It's really good value for money."
"Fantastic detail making you feel in Italy!"
"Franco Manco is still one of the best pizzerias. The dough is their success."
"Nice pizza place near the station, ordered a pizza mozzarella with tomato and a tea, asked to be quick as I was waiting my train."
Cons:
"It's nice to have another viable contender on the Bath pizza scene! Nice pizza, relatively good service, even though it was quite busy."
"In my experience I waited 20 minutes to be served a 'pizza', that was half covered by a watery, sugary tomato sauce."
"Very stressful and cramped environment. Not very friendly staff. Had to ask to be served."
"I visited Franco Manca in Bath earlier this evening and was dismayed to see the two chefs wearing face masks inappropriately."
"It's nice to have another viable contender on the Bath pizza scene! Nice pizza, relatively good service."
"Awful service. We waited to be seated and all servers ignored our existence."
"Southern style Italian pizza. Coming from an Italian the pizza here is close to being authentic and cheap as well."
"Worst service I've possibly ever seen. Left due to no main meal coming out at all."