Caerphilly Mountain Snack Bar Reviews Summary

Category: Fast food restaurant Caerphilly

Address: Mountain Rd, Caerphilly, CF83 1JA, United Kingdom

Phone: +442920885050

Rating: 4.5
based on 207 reviews.

Food Quality

Pros:

  • "The food was amazing and cooked fresh to order."
  • "Burgers are very greasy just how im liking them."
  • "The food here is wonderful and is cooked right in front of you."
  • "The Monster Burger is to die for, it's also huge!!"
  • "Great tasting food and good quality. Perfect for weekend/hangovers!"
  • "The burgers are amazing and always taste fresh unlike some snack bars which feel dry."
  • "The burgers, are cooked to perfection, boasting juicy and flavorful patties."

Cons:

  • "Reason for dropping a star is that the fries are always undercooked and greasy, never crispy."
  • "I am absolutely appalled at my ice cream. I paid £2.90 for ice cream and it looked half eaten."
  • "The chicken I had was burnt and black and very dry"
  • "the Mt monster was just awful, cheap burgers and cheese made it taste like dog food."
  • "Chicken and stuffing awful and warm gravy was tasteless, chips were warm."
  • "Don’t order the BBQ chicken roll. Doesn’t contain any bbq sauce just plain grilled chicken and bacon. Very dry - couldn’t eat it."
  • "Found my bacon cheeseburger very disappointing. Bacon too thick, undercooked and a lot of rubbery rind on it."

Service

Pros:

  • "Friendly staff. Always busy but the line goes quick."
  • "Staff were very kind and accommodating."
  • "All the staff seems to be having a good time, which makes me think they enjoy their work"
  • "Staff are always helpful, hardworking &friendly"
  • "Service excellent and friendly."
  • "Absolutely great staff and lush food, the best hot chocolate that I've ever had."
  • "Staff were bright cheery amazingly friendly and welcoming."

Cons:

  • "they gave us a rude response."
  • "Only problem I experienced was one particular employee not interested at all, getting order wrong."
  • "The older lady behind the counter felt she could be really rude to me."
  • "Wonderful food. The staff on the other hand were idle and clueless."
  • "The big guy cooking the meat, made me feel so uncomfortable today he was so rude."
  • "Service didn't really come with a smile."
  • "Very poor service, think the staff needs a bit more training on how to check food before serving customers."

Value

Pros:

  • "Brilliant whatever the weather. Go here if you want a proper breakfastrole they are very reasonable with their prices."
  • "Very good prices."
  • "Good comfort food, prices very reasonable."
  • "Excellent value food and great experience."
  • "With its unbeatable value for money and an impressive array of food options, it's a true gem for food enthusiasts."
  • "For the money you really can't go wrong it absolutely knocks spots off McDonald's."
  • "Absolutely love this place - completely out of the way, delicious food, cheap."

Cons:

  • "You can park up and walk over the road to access the peak. Car park and tables were a bit messy and the Ice cream was expensive."
  • "Food is good, prices a bit steep."
  • "For nearly £5, it was very overpriced."
  • "Food way overpriced, service is disgusting and slow."
  • "Honestly to think people made a business doing this with what you have is pathetic i for one will not be waseting my cash on this place again only thing worth going for is the view."
  • "The car park is a disgrace, this place needs to be managed properly."
  • "So gross! The man scooping the ice cream was touching the ice cream with his fingers trying to force it to stick to the cone without gloves on!"

Ambiance & Location

Pros:

  • "A lovely place to park up, have a nice burger and walk off the calories with a lovely little stroll onto the mountain top."
  • "The scenery is stunning"
  • "It's surrounded by a few beautiful walks."
  • "Highest burger bar with fab views over Caerphilly and mountains around."
  • "Been going here for 20+ years (remember the rickety old shack?!) Perfect stop-off or destination. Views are spectacular and panoramic."
  • "Lovely little area to sit out with the dog in the afternoon sun after a ramble up the picturesque Caerphilly Mountain."
  • "The views from around it are awesome."

Cons:

  • "It was very popular but what surprised me was that there is no inside seating. Outside only with very little shelter."
  • "a lot of filthy inconsiderate people out using places like this, then throwing their rubbish out of the car windows."
  • "Place is infested with wasps."
  • "Just looked messy there"
  • "Bins are neglected and overflowing and wasps love that."
  • "There's no inside seating at all, which is puzzling to say the least."
  • "Sadly this place feel has gone down hill."

Cleanliness

Pros:

  • "Nice clean premises"
  • "Very clean and plenty of outside seating."
  • "Despite being extremely busy each one looked very clean and tidy in their uniform."
  • "Toilets are always clean."
  • "Lovely location and nice clean premises"
  • "Each item of food although takeaway was wrapped in recyclable packaging."
  • "The staff were knowledgeable, extremely efficient and polite."

Cons:

  • "You can park up and walk over the road to access the peak. Car park and tables were a bit messy and the Ice cream was expensive."
  • "Toilets around back were a little on the dirty side."
  • "Usually a nice place for a snack and for a walk.Unfortunately all three toilets have been out of order for days now."
  • "noticed the rolls had mold on them."
  • "The car park is a disgrace, this place needs to be managed properly."
  • "So gross! The man scooping the ice cream was touching the ice cream with his fingers trying to force it to stick to the cone without gloves on!"
  • "Service is absolutely shambolic and the cafe needs sorting out!!"

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