Sam Olgar Hair Salon Reviews Summary

Quality of Hair Services

Pros:

• "The cut was very good. Would recommend."
• "Sam was careful to follow the charity's instructions for how exactly they wanted the hair to be cut."
• "For the first time, the hair dresser did exactly what I wanted with only pictures and with a description of what I didn’t want!"
• "He took time to understand my hair, I showed him some of the hairstyles I was leaning towards and he told me what would or wouldn't work for my curly hair."
• "Sam's precise attention to his craft, left me with a hair cut all my friends wanted."
• "Sam did an amazing job transforming my longgg hair to a more manageable and healthy style for my hair type!"
• "I love my hair cut and will definitely be returning."
• "I am so pleased with the results!!!."

Cons:

• "Really dodgy. Avoid at all cost. Firstly, they overcharged me for a simple haircut (I went from a medium to a shorter bob) as if it were a re-style (£75!)."
• "A pleasant enough cut, but not what I requested, and charged more than I was quoted."
• "Unfortunately I cannot add a positive review for this service. I do not feel I received the best service that this business has to offer."
• "Unfortunately my experience at Sam Olgar left a lot to be desired."
• "I was told I could come back in to have dark dye added to the roots, making it more like what I asked for, but I do not want to come back, as I now lack confidence."
• "I was passed between four members of staff during my short time at the salon, each needing to be told what I was having as they had no idea."
• "I visited the salon a couple weeks ago for some highlights and I had an amazing experience. They asked me exactly what blonde I was wanting and the outcome was amazing. I will never go anywhere else now!"
• "Had my hair coloured, cut and styled by the team and it looks fab. The team were so welcoming and made me feel at ease instantly and were very professional."

Customer Service and Salon Atmosphere

Pros:

• "I was offered a drink (even got a chocolate on the side)."
• "The staff was friendly and professional, making me feel very relaxed, so I could enjoy the experience."
• "Sam and the gang make you feel like part of the family."
• "The staff are always friendly and welcoming and I am always happy with the service provided."
• "From the moment I walked into the premises to the minute I left, nothing was too much."
• "We were visiting York for a long weekend and my partner decided she needed her hair cut and washed.....it was late afternoon and salon we went in couldn't accommodate but as we approached Sam's we noticed it said in window walk-ins no problem...so she did and even though getting late they happily and professionally cut...styled...washed and blow dried to a lovely finish."
• "The service was incredible the staff really went above and beyond to make sure I got the best treatment possible whilst charging me the absolute minimum."
• "Fantastic salon with brilliant staff! Amazing colouring and cutting by Sam Olgar, as always he knows how to make you and your hair shine."

Cons:

• "Unfortunately, I cannot add a positive review for this service. I do not feel I received the best service that this business has to offer."
• "When I said I didn't really want my hair done like that. He told me I should go away and think about it? While the staff watched on. He seemed to fit the hairdresser stereotypes of why no-one likes getting their hair cut you ask for an inch and then you come out with a bob."
• "Attended the salon today after a four month lock down only to be horrendously disappointed."
• "Had a balayage with Sam Olgar twice now and I am always so pleased with the result! The team work together really well to make sure everything is done to the best quality."
• "Unfortunately, my experience at Sam Olgar left a lot to be desired."
• "I was passed between four members of staff during my short time at the salon, each needing to be told what I was having as they had no idea."
• "Unfortunately, I cannot add a positive review for this service. I do not feel I received the best service that this business has to offer."
• "I do not feel I received the best service that this business has to offer."