House of Finesse Hair Salon Reviews Summary

Customer Service and Atmosphere

Pros:

• "Such a lovely experience, overall."
• "Friendly, professional, lovely and skilful staff! Lovely Salon!"
• "The receptionist Hayley was also very lovely and welcoming from the minute I came in to the second I left."
• "The staff are all really friendly and its a nice salon."
• "I was greeted warmly and had a lovely flat white on arrival and the salon has a lovely, friendly atmosphere."
• "Having been a customer since this salon opened, I can sincerely recommend all of the stylists to do a first class job."
• "The service I receive is consistently high quality."
• "The salon is in a gorgeous location and the staff are all lovely."

Cons:

• "Had an appointment booked for 10.30, been sat in the waiting area and no one can be bothered telling us that the hair stylist will be 30 mins late."
• "I was greeted warmly and had a lovely flat white on arrival but was on a bit of a tight schedule."
• "The stylist spent so much time making sure her cut was absolutely perfect, which might set unrealistic expectations for future visits."
• "As a result of the shocking poor service we decided to take our custom elsewhere!"

Haircut and Styling Quality

Pros:

• "Worked with Des for the first time and got the loveliest cut I had in a while."
• "Elena did such a great job! After years of having long hair, I finally took the step to go short."
• "Had a fabulous cut and blow dry with Elena today. She understands what will work well for my hair."
• "My hair was shockingly damaged and Des completely transformed my hair by fixing the colour and damage done!"
• "Had a cut and style here for the first time with Elena and couldn't recommend her enough."
• "Stylist Georgia washed cut and curled my daughters hair today, she did a fabulous job made her feel so pampered."
• "Had a haircut with Desme today and she was just so lovely! Such a warm person and listening to exactly what I requested."
• "Had a cut done on Friday by Georgia and very happy with the service."

Cons:

• "My first visit to Altrincham salon and definitely not the last one. However, the process took a bit longer than expected."
• "Cannot recommend this place enough. However, the decor is a bit tired now, but can’t fault the hair dressing."
• "Had an appointment today with Erin who was so professional and knew exactly what she was doing, nothing was too much trouble! However, I wish she had more time to explore more styling options."
• "Had a fantastic cut here on Monday. Initially, there was a slight issue with appointment times but this was sorted very kindly."