Address: 5 Upper St Martin's Ln, London, WC2H 9EA, United Kingdom
Phone: +442078363007
Rating: 4.4
based on 219 reviews.
Coffee Quality and Variety
Pros:
"Their coffee is delicious! They have various blends and types of coffee, including unique brewing experiences."
"Great coffee (with a really good variety of iced variations as well) and some really nice pastries!"
"Amazing coffee shop and more! You can find really good coffee with a lot of varieties, such as Greek freddo espresso!"
"A solid third wave coffee shop, with ample seating, and a nice selection of quick food options."
"Really good specialty coffee. I was especially impressed by the many preparation methods offered."
"One of the best coffee shops I've been to in my entire life: They offer a wide range of coffee beans and coffee making methods."
"The place is inviting and it is one of the few offering different brewing methods."
"Awesome place to have most delicious coffee in Central London! Different brewing methods on the menu also variety of beans to select from!"
Cons:
"Not really specialty coffee so don’t waste your time or money coming here expecting a decent pour over."
"The quality of the coffee is good but they lack the skills of making it."
"If you're looking for specialty coffee, this is not the place. I got the Ethiopia guji, brewed with v60; it wasn't good at all."
"Don't bother coming here for pourovers."
"The coffee was horrible... I ordered a regular Cappucino and it tasted like instant coffee mixed with a lot of water."
"Coffee prepared in your chosen way, with your chosen origin / blend. Oh, and teas / matcha / hot chocolate too."
"I got the filter coffee which was extremely acidic."
"This is advertised as specialty coffee, while it's something entirely else."
Staff and Service
Pros:
"The staff was slightly but the coffee was really tasty."
"And the staff was super friendly."
"Baristas are super friendly and helpful. Food and coffee were really good."
"Very quite place. The employees are very very very nice."
"Friendly staff, nice atmosphere and great music, the brownie (wheat free) was really really tasty, the coffee was good."
Cons:
"Guy serving at counter also couldn’t really seem to explain what single origin beans they had on offer today."
"I visited this coffee shop recently, enjoyed the coffee and ambiance, but the behavior of a staff member with an asian appearance was entirely unacceptable."
"The fact that there’s only one Coffee Island in London gives the impression it’s an independent - but it’s not, it’s a Greek chain."
"Ordered a matcha latte, it was disgusting."
"I understand you want to go home, but if you're closing at 6pm and I come in at 5pm, you can't spend a full hour making loud noises with customers in and clean around me."
"Worst staff in the city. Basically they were so eager to close down they cleaned up the toilets 20 minutes prior closing time and did not allow customers to use toilets."
"I'm sorry but coffee was worse than in Costa... Weak and tasted mostly the milk."
Atmosphere and Location
Pros:
"They have great seating and it makes for a really nice place to study / work."
"Vibey cafe in the central London."
"Amazing coffee. Especially recommended for those wanting to do work."
"I went to the cafe in Christmas time :) Good music, good vibe and great coffee."
"The decor is similar a warehouse type set up with a spiral staircase."
Cons:
"I personally didn‘t like the atmosphere because it had a mass-processing kind of a feel."
"Shop/ coffee shop/ processing plant. The whole place tells the story of the bean’s journey. “Bean to Cup”. Sadly, in the drinking, there wasn’t much story to tell."
"This was such disgusting experience. I was waiting for around 15min in front of the till and all of three staff in the bar ignored me."
"The atmosphere was mediocre at best."
"The atmosphere is the best I've found in london, perfect for a casual hang out or intense work session."