Bombay Grill Indian Takeaway Reviews Summary

Category: Indian takeaway

Address: 24a City Rd, Cardiff, CF24 3DL, United Kingdom

Phone: +447865113047

Rating: 3.4
based on 111 reviews.

Food Quality

Pros:

  • "Lovely tasting food."
  • "Delicious food, curries are beautiful and a nice level of spice."
  • "Excellent food... If you wanna try to have something really spicy."
  • "Fantastic food! The lamb shank is unbelievable!"
  • "The food was delicious and the staff were super friendly and very welcoming."
  • "THE FOOD WAS DELIVERED PIPING HOT, TOTALLY FRESH AND ABSOLUTELY SCRUMPTIOUS."
  • "The food at bombay grill is exceptional! Very tasty and well prepared and you can chose among many menu options."

Cons:

  • "Horrible food. Not even worth that 1 star."
  • "The food was pretty damn bland, like it had no soul."
  • "Food was bland even after asking to make it spicy and little pricey for the quality of food we received."
  • "Curries were watery and tasteless, garlic nans were stale with no garlic at all."
  • "The food was stone cold & when warmed meat dish food was tough and like rubber."
  • "The curry was watery, the chicken was rubbery and the whole meal was absolutely tasteless!!!"
  • "The food was disgusting - chicken and potato biryani had old chicken in it that had gone off."

Service

Pros:

  • "Beautiful food and fantastic service."
  • "Super friendly staff, they helped us choose our meal as we are not very familiar with Indian food."
  • "Service was polite and friendly."
  • "Food arrived piping hot, fast delivery and good customer service over the phone."
  • "Staff were welcoming and lovely."
  • "Service could not have been better with the personal touch that made our evening one to remember."
  • "The staff were friendly and were happy to talk through the different dishes."

Cons:

  • "Absolutely appalling service. The waiters were not only lazy but rude when we asked for an update on our food."
  • "Worst staff and poor service, very impolite, food not recommended at all."
  • "Awful customer service, the worst I've experienced."
  • "Extremely rude and unprofessional behaviour."
  • "Awful service. Order still hadn't arrived after 2 hours."
  • "Very rude on the telephone."
  • "Guy who picked up the phone didn't answer my question, and hung up to answer another phone call, saying he would call me back. He did not."

Delivery

Pros:

  • "Just ordered from Just Eat, they delivered to Bridgend from Cardiff, totally worth the wait."
  • "If we ever return to wales we will return!"
  • "Will definitely be our regular Curry place."
  • "NEXT TIME WE ARE IN WALES WE WILL RE-ORDER....NO DOUBT...."
  • "Food arrived quickly and hot plus it's was very reasonably priced."
  • "Delivery on time. Food piping hot and stunning. Had lamb curry and the lamb fell apart. The curry is one of the best I have ever had."
  • "Great 1/2 price deal on collection with very quick turnaround!"

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