The Pier Cleethorpes - Papas Reviews Summary

Value for Money

Pros:

• "Had the 2 course pensioners special which was great value for money."
• "Staff are second to none, so helpful and polite, absolutely brilliant value for money."
• "Prices were very reasonable especially in todays economy."
• "The portions are large, kids meals are huge, prices are reasonable."

Cons:

• "The food was a disappointment."
• "Service was poor, waited ages to be seated, ordered, waited 30mins for drinks."
• "You really need to look at the quality of your chips. We come every week for takeaway and we have to throw half of them from each portion because they're scabby or green!"
• "The food today was awful, absolutely awful."

Service Quality

Pros:

• "Staff very attentive and polite, especially the young lad who brought the food out."
• "Very good food. Service was swift."
• "The staff are polite and attentive. They don't constantly pester you, but if you do need something, there are plenty to ask."
• "Staff were really friendly and attentive with a particular mention of Andy."

Cons:

• "Service was not top notch as a few tables were left uncleared."
• "Service was poor, waited ages to be seated, ordered, waited 30mins for drinks."
• "Service from staff was good however, the concept is a little strange."
• "We decided to have dinner here for our daughters 7th birthday whilst we were staying at a local holiday park. The service was amazing."

Food Quality

Pros:

• "Lovely meal out! Food was spot on and portion size great."
• "The menu design is like news print and it contained a plethora of amazing information."
• "I had a Papa's extra large haddock with chip, peas and a pot of tea. I enjoyed every bit of it."
• "For lunch, we thought we would try Papa's Restaurant on the pier and was not disappointed. The food is impeccable."

Cons:

• "The food was a disappointment. We ordered the Crispy calamari and battered Halloumi as starters."
• "The main dish was Fish and chips (battered), this was supposed to be their popular offering. Sadly, the fish and chips were soggy and not hot."
• "Service was swift. Personally, I didn't like the curry sauce, it was too sweet."
• "We went back a 2nd time the following day, but the batter was a little soggy, however it was still good food."

Atmosphere and Location

Pros:

• "We loved the atmosphere and were fascinated by the decor and history of the pier."
• "The location of this restaurant is quite strategic, anyone that comes for Cleethorpes beach will notice the restaurant."
• "Despite the cold and biting wind outside, the inside was toasty warm but not intolerable."
• "Amazing fish and chips in a beautiful old building/location on the pier."

Cons:

• "I had to use the toilet and it was filthy and full of foul odours."
• "Around the same time as noticing this we also noticed how cold it was in this large room and noticed that a lot of customers must have thought the same as they were eating with their coats on."
• "Toilets 🚻 were down some stairs and we're semi clean."
• "It was the first year anniversary of our son passing away and we decided to scatter his ashes in the sea at Cleethorpes. We had a fabulous meal at Papas."