Address: Newgate, Barnard Castle, DL12 8NP, United Kingdom
Phone: +441833690606
Rating: 4.6
based on 458 reviews.
Value for Money
Pros:
"We have taken an annual membership so, for slightly more than 2 adult single entries, we can go back as often as we like for 12 months."
"The normal ticket entry for this museum gets you access for a year and the outside of the building itself is very impressive."
"Your entry is valid for a year so can go back as many times as you want to absorb all the beautiful things there."
"The ticket price is reasonable and lasts for a year."
"Another bonus is the entry ticket is valid for 12 months."
"Entrance fee gives access for a full twelve months so very good value."
"Exhibitions change all the time and your entry fee gives you a year's entry."
Cons:
"This place was super expensive, it's like £80 for 4 adults just for a day pass."
"But far, far, too expensive entrance fee.... At £35 for us two oldies...."
"Quite pricey but the ticket lasts a year."
"Worth a visit but sadly the famous Silver Swan isn't operational... the £15.50 ticket price felt on the high side."
"It is quite expensive for adults."
"It's nice to look around at all that interesting things to see, but quite frankly I find it too expensive for what it is."
"All except for the entry price, which is rather steep."
Cafe and Food
Pros:
"Excellent menu and service at the Bowes Café and gift shop stocked good quality items."
"On top of that, the cafe / restaurant was great."
"The cafe is very upper class and food was delicious staff friendly and excellent with the covid process well done to all the staff."
"Cafe food was tasty and a reasonable price."
"Also if you stay for lunch the food is very good at a reasonable price 👌 👍"
"To the cafe for excellent cheese scones."
"Cafe very pleasant with friendly staff, fresh and tasty food."
Cons:
"However we found the food to offer poor value for money."
"Sadly not much variety on menu in cafe and the one thing I did fancy was sold out."
"Had a look in the cafe did fancy a sandwich for £8."
"The one who brought our food to us was lovely, but the blonde lady with glasses was abrupt."
"Had lunch in the museum café, queued for 15mins for a table."
"The cafe is not great, coffee was very average to poor and the food was average."
"We found the cafe disappointing... the main member of staff rude and unhelpful."
Exhibits and Collections
Pros:
"So much to see, so many collections and fabulous art work."
"The silver swan is wonderful…surprisingly old 1770s."
"There are multiple exhibitions: paintings, silverwear, ceramic, fashion, book illustrations, period furniture."
"The galleries are spacious and filled with beautiful furniture, interior decoration, ceramics, costumes, musical instruments, curiosities and treasures."
"There are so many interesting collections to see, and it is very informative."
"Everything is top quality and well displayed."
"The silver swan is a must see it was amazing."
Cons:
"The gravel and raised beds are covered in weeds and looks extremely uninviting."
"The grounds/gardens are disappointing."
"Some sections to the museum such as the textile section I found quite boring."
"The art collection inside is not very interesting. Lots of paintings by the 'circle of ...' or 'after so and so'."
"I was disappointed that the 'world of weird' collection is no longer there."
"The only thing I have to say is that, after you've been once, you really don't need to come again."
"I'm sorry to say the Bowes Museum is looking tired these days."
Accessibility and Facilities
Pros:
"The grounds are free to enter and it's a nice short walk round the outer wall."
"The grounds are wooded in parts and your four-legged companion will enjoy a run around in safety."
"Nice on site Cafe with a rare efficient waitress service."
"No problem with onsite parking."
"Ample free car parking. Has lifts, cafe WC on every floor."
"Free parking."
"Good access for disabled visitors like myself. Lift to each floor and accessible toilet."
Cons:
"Though we pre booked the organisation was not great."
"There is no heating in the whole building so it’s absolutely freezing with no temporary generators or fan heaters."
"However the road to the car park at the rear has potholes that a small car could disappear in."
"The only downside is the back car park needs attention."
"Car parking seems to involve finding a space around the drive way, which was quite full when we arrived."
"The lighting in some of the galleries is too dim making it difficult to see all the displays."
"Noisy wooden floors definitely detracted from the experience."