Lacy Locks Hair Salon & Hair Extensions Reviews Summary

Customer Service

Pros:

• "Customer service is excellent, all my questions were answered and got some great aftercare advice."
• "Ambarin is so lovely and a great extentionist. She has always looked out for the best interest of my hair."
• "You guys are so friendly and professional- can’t recommend you highly enough."
• "Ambarin is such a funny welcoming beautiful professional lady and always looks after me as if I’m not a customer but family."
• "Ambarin at Lacy Locks has saved my hair and restored my confidence. She was extremely kind, reassuring and professional every step of the way."
• "Ambarin is amazing at what she does and has the customer service to match!"
• "Ambarin is so professional, but also an amazing person. She cares about everyone she works with."

Cons:

• "Lovely place and was also offered a drink. I had to wait 15 minutes to be seen but hopefully just a one off."
• "There was a very loud girl having her hair done which was beyond disturbing, but nothing to do with staff, not their fault."

Quality of Service

Pros:

• "Fantastic service from start to finish."
• "The quality of the hair she provides is fantastic and so natural looking."
• "The quality of the hair is amazing and my natural hair has never been thicker."
• "The hair extensions are amazing quality, I’m forever being complimented on how natural they look because they blend so well!"
• "The hair extensions used are like no other, it lasts triple the time any other hair I have had and I have used all of the biggest brands."
• "The hair she uses is FANTASTIC and looks so natural and everyone is always so surprised when they find out I have extensions in."
• "Her hair extensions are second to none, wonderful and natural looking, really good quality hair and nothing is too much trouble."

Cons:

• "She fixed my horribly matter hair and refitted a safe about extensions for my hair and scalp to recover."

Professionalism

Pros:

• "Ambarin has an outstanding knowledge of hair extensions, the process and after care which is always being relayed to customers and myself thoroughly."
• "Ambarin is by far the best technician I've had, everything is explained in detail and I was made to feel very much at ease."
• "Ambarin provides the best quality of hair with a service second to none."
• "Ambarin is a true professional and such a lovely person to spend time with, I look forward to my maintenance appointments."
• "Ambarin is AMAZING!!!! I wouldn’t go to anyone else for my hair extensions, she’s very professional and will always make sure your hair is perfect before leaving."
• "Ambarin is so professional, friendly and competent and a perfectionist."
• "Ambarin is extremely talented in what she does, I travel over an hour to have her do my hair."

Cons:

• "she is friendly, patient, honest & professional, nothing is too much trouble."