Lion Estates - Milton Keynes Reviews Summary

Category: Real estate agent Milton Keynes

Address: Midsummer Court, 314 Midsummer Blvd, Milton Keynes MK9 2UB, United Kingdom

Phone: +441908465700

Rating: 4.9
based on 106 reviews.

Professionalism

Pros:

  • "Dominic and team were professional, knowledgeable, and attentive throughout the entire process."
  • "Lydia displayed a high level of professionalism and put me at ease."
  • "Richie Moore our estate agent was responsive, accessible, promptly returning to our calls and emails."
  • "From the first meeting with Dom, right through until completion we knew we were in safe hands."
  • "I cannot recommend Rich and his team highly enough. They were there for me and my vendor 100% working tirelessly."
  • "Dominic Marcel, working with you on the sale of our house has been an absolute DREAM."
  • "I found Richard very responsive and his work restored my confidence in agents."
  • "Richard represents Lion Estates in a professional, empathetic and 'human' fashion."

Cons:

  • "Sold for 15k under market value in an extremely competitive market and even pushed us to accept 5k less than that."
  • "Poor communication led to losing the first buyer. Think they’re great, they really aren’t."
  • "This agency has been referred to Trading Standards. They conduct business strictly over WhatsApp."
  • "From a buyer’s perspective, this is an absolutely horrible agency! They repeatedly provided us with false information."

Customer Service

Pros:

  • "Thank you Lydia for your professional approach, I wish you every success."
  • "Richie was always supportive, professional and kind - going above and beyond to ensure that at all times I was informed."
  • "Sharon posted the house on our local Facebook page, which without we would have never found the house."
  • "Richard Poole was amazing and made my house purchase stress free. No question was too small."
  • "Dominic is a magician, managing to sell our property in the midst of a nationwide lockdown."
  • "We always get fast response from them. They are willing to reply useful information in details."
  • "We can't thank you enough for everything. THANK YOU RICHIE MOORE."
  • "Dominic sold our house within just 3 days whilst it was not even marketed."

Cons:

  • "Dominic had an offer which went in to completion within 2 weeks. He made the whole process run smoothly, he is professional, honest, extremely knowledgeable and a very nice guy."
  • "None of the administration is handled in the UK. The address for the office is a dummy one."
  • "Our solicitor confirmed this was untrue. Furthermore, after some unknown to us communication between the agency and two potential sellers, one of them stalked us at our family home."
  • "The other one threatened legal action against us because I wrote a negative review for Lion Estate!"

Communication

Pros:

  • "Communication was clear and efficient, making the whole process stress-free."
  • "Richie and his team are key differentiators in this challenging market."
  • "Lydia’s professionalism and kind nature alleviated any stress I had."
  • "Thanks to Richie for all of your help with our house purchase, you were always really friendly, supportive and professional."
  • "Sharon and her team were brilliant throughout the whole process, relieving me of a lot of extra stress."
  • "Communication has been brilliant throughout with Gemma taking over coms once the offer was agreed."
  • "Richie is always communicating to us every step of the way, given us valuable advice."
  • "From start to finish, Richie and Gemma have been completely professional and have done their very best to provide daily updates."

Cons:

  • "We ended up accepting an offer from a con artist. On the week that we were due to exchange the buyer decided to look for different ways to save money."
  • "He also decided to do a last minute survey in an attempt save money."
  • "He recognised that the chain was waiting for him so he tried to use this to his advantage."
  • "The agency of course denies playing a part in these inappropriate actions by their clients."

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