The Black Boys Hotel Reviews Summary

Service

Pros:

• "Service was so good, the girls working there are so good."
• "Everyone was polite and the service was very quick."
• "Fantastic service, friendly staff and incredible food."
• "Service was friendly and prompt."
• "The servers are so polite and helpful."
• "Staff all very friendly and extremely helpful. Could not fault the service at all."
• "The staff were very friendly and attentive, Big plates full, Quick at getting drinks for us at the table, Didn't wait long for the meal to arrive."

Cons:

• "Service on the slow side."
• "The request was greeted with a sigh and an eye roll like I’d asked for something difficult."
• "Service, despite the pressure they were under, was quick, friendly and efficient."
• "Service was a bit hit and miss but... the staff were all really friendly and helpful."
• "We had to wait a while after our food had arrived for cutlery which was a bit annoying."
• "They made us feel like we were an inconvenience (even though we booked) and were ushered to the corner by a waiter who was obviously very stressed."
• "Had to wait 50 minutes between starter and main although there were only 3 tables in use in the restaurant."

Food Quality

Pros:

• "Outstanding full English breakfast is included, and you won't feel the need to eat again all day."
• "Large portions, good quality produce cooked and served well."
• "The food, service and outside marquee were excellent, we thoroughly enjoyed it."
• "Can heartily recommend the bao buns, crayfish tacos, duo of Dover sole and sticky BBQ beef brisket."
• "Food is amazing. Ate here twice while on holiday."
• "The food was excellent."
• "Food was equally as good. In fact food was absolutely delicious."

Cons:

• "Chicken wings so hot to be almost inedible- and I like hot curries!"
• "The lobster was a travesty - dry and tasteless."
• "What is worthy of a complaint however was my Picanha, which quite frankly wasn't Picanha."
• "The food was quite average unfortunately. The roast was a bit tasteless."
• "Calamari was doughy and tough as a rubber band."
• "Place was dirty with cobwebs hanging down and tables and chairs old uncomfortable wobbly and propped up with beer mats!!"
• "One of the worst meal I ever had."

Atmosphere & Ambience

Pros:

• "Although there was a lot of background noise from other diners, voices didn't need to be raised at our table in order to hold a conversation."
• "Felt like a very traditional pub inside, plenty of seating with lovely wooden floors."
• "Lovely relaxed atmosphere."
• "Warm, cosy atmosphere."
• "The atmosphere is nice and relaxed."
• "Ambience was that of a bustling restaurant."
• "Lovely outdoor seating area that's heated."

Cons:

• "Only thing put me off is they allow dogs in there & there was about 3 in there. So for that reason it has put me off going again shame."
• "Very busy and hence a bit noisy but ok."
• "No one was wearing masks except for the staff."
• "For such a historic building the interior seemed strangely characterless."
• "Looking at the carpet on the stairs it’s in terrible condition."
• "The place would probably benefit from some updating."
• "Windows in our room didn't open."

Value

Pros:

• "Great value too. Well done."
• "It was huge portion and was not that expensive."
• "A little on the expensive side but worth every penny."
• "Reasonable prices on both food and drink."
• "Priced at about mid range for pub food but definitely above standard for quality and quantity."
• "Found this place by accident, and popped in for lunch, great friendly and efficient service, very reasonable prices and fab food."
• "Overall price was good 👍 will definitely be back."

Cons:

• "The prices weren’t cheap, £17 average but in the present climate you can’t expect to pay a fiver for a decent lunch."
• "Definitely not a bargain place, especially considering the USD to GBP exchange rate, but worth the investment."
• "Little bit pricey, for two mains and two desserts was just under £40."
• "Everything was good including the food however, the cost for a 2 course meal and 3 glasses of wine cost £105 which I think is an outrageous price."
• "Roast dinners seemed quite expensive but were huge portions."
• "Fine dining prices without the fine dining experience."
• "It has become so overpriced for what you get."

Accommodation

Pros:

• "We had a huge beautiful room looking out on to the square in lovely Aylsham."
• "Stayed here for a night when staying in the area for a wedding. The room was really cosy, had everything we needed and a fair size."
• "The room was very clean and tidy, with an ensuite and tea and coffee."
• "Incredible old building with hundreds of years of history in a beautiful little market town of Norfolk."
• "Lovely rooms and good central location."
• "The rooms were lovely and clean linen and pillows were lovely."
• "The room was nice and clean and the bed was comfy."

Cons:

• "We paid £165 a night for the larger room which was at the front of the venue and pretty noisy."
• "Only down side was a squeaky bed."
• "Our room (No 102 - “classic” @ £120) was extremely small, basic shower, everything painted beige, and overall very tired."
• "Only criticism was that the room was very hot and stuffy."
• "I stayed in a room at the very top which would be an issue for anyone with mobility issues."
• "Rooms and public areas are in desperate need of refurbishment, and the public areas are looking worn out, it’s now time to clean up the rooms and get a sparkling new look."
• "Stayed overnight in the Nelson room. Lovely stay."