Greyhound Inn and Hotel Usk Reviews Summary

Accommodation

Pros:

• "Lovely accommodation set in beautiful gardens."
• "Rooms are well presented and soundproofed."
• "The accommodation is all being updated."
• "We slept really well in the comfy bed, lovely clean room, and powerful shower too."
• "The rooms are immaculate, very clean with amazing facilities."
• "Lovely clean room and gorgeous bathroom, really cosy and homely."
• "Accommodation outstanding and comfortable, quiet and with all the facilities you could wish for."

Cons:

• "Only main down side is proximity of a major road resulting in a lot of traffic noise."
• "The constant road noise is equivalent to being next to a motorway so for us it was unbearable."
• "Emergency light in the bedroom on all night is the only reason for 4 stars."
• "The room was spacious and clean and had everything we needed for us and our four legged boy. The beds were also super comfy."
• "The food has gone downhill in our opinion."

Staff and Service

Pros:

• "The staff were attentive, polite and fun to be around..."
• "Everybody was so polite."
• "Roman was fab & saw to our needs."
• "Staff polite and very friendly."
• "The staff were fantastic and nothing too much trouble."
• "The young lad who was on that evening (Friday 26th November) was so polite and helpful."
• "The staff are wonderful, go above and beyond in every way."

Cons:

• "Whenever anything was needed, drinks, menu, etc, the staff had to be sought out!"
• "Nice pub, staff could do with more customer service training on where to seat customers and not in cramped corners near fire surround."
• "Outside garden shut due to being under staffed."
• "Not being a big eater I asked for a smaller serving of the Sunday lunch... The restaurant had no heating on so we did not hang around for long."
• "After less than three hours we were asked to leave as they needed the table for more guests."
• "Greeting was good and the serving staff very pleasant but inexperienced."
• "The tall, slim blonde girl appeared to be in a rush to get people out and very hyper."

Food Quality

Pros:

• "Bit expensive for us to eat but great for a special occasion."
• "The trout & burger both good while the sweet potato, pecan pie was v good."
• "The food was delicious."
• "Food was supurb and the fact you can order a doggy sausage at breakfast sold it."
• "Food looks amazing will be going back for a meal."
• "Another glorious meal at this gem of a pub."
• "Food was really tasty and plenty of it."

Cons:

• "Not the best place. Was expensive for what we had, and didn't really fill me up."
• "Food is terrible wat my wife and i had two different meals, it was frozen food."
• "Just deeply mediocre stoge and everything with Peas or mashed potatoe or chips."
• "The slow cooked Belly Pork was no where near the description, I couldn't eat it."
• "Food was disappointing in some cases, moussaka tasteless & runny as was the lasagne but not as runny."
• "The beef was like something u buy in a packet, poor selection of vegetables."
• "The dunkables were really poor. Cheap tomatoes, undercooked potatoes, dry carrots, small sausage cut into bits and raw broccoli."

Value for Money

Pros:

• "Price of B&B one night excellent."
• "The food was excellent, good prices also."
• "Food delicious, reasonably priced."
• "Very reasonably priced too."
• "Food was fantastic and reasonably priced."

Cons:

• "The desserts were £8.00 which I thought was over priced."
• "A tad pricey, but diverse."
• "For the price they should be ashamed better food in the cafes in Abergavenny."

Dog-Friendly Features

Pros:

• "They also have a doggy paddock which is great for the dogs to run around."
• "It's very Dog friendly even having its own fenced in Agility field with Picnic Tables for the owners."
• "Dog friendly as well."
• "A real dog friendly pub where dogs are allowed inside, there is also a dog friendly play area with agility toys for dogs."
• "Staff were very welcoming nothing was a problem, they cater for dogs really well with dog blanket, bowls, and treats in the room and in the bar."
• "They have a very large dog area in the field at the back and loads of room for kids to run around."
• "There is a dog area with some jumps and tunnel which the dogs enjoyed."

Cons:

• "Complaints from inside customers with a few little barks with our dogs reacting to other off the lead dogs."
• "Confined courtyard area with other dogs off the lead, not ideal."
• "We turned up where there was a woman using the paddock to train a dog... she approached us before we even entered and told us 'I am training a reactive dog in here so you must keep your distance and keep your dog on a lead' Basically defeating the whole bloody purpose of the place."