Codsall & Wergs Garden Centre Reviews Summary

Garden Centre

Pros:

• "Well stocked with quality plants and gardening items."
• "A lovely garden centre to visit, disabled friendly."
• "Clean and plenty of room to wander around."
• "Best solar selection of lights and water features in all garden centres I have seen."
• "Fabulous place, i go there for all my plants, there is a great choice, great value & all very good quality."
• "A little pricey as most garden centres are, but it's a lovely place and they do stock some really nice stuff."
• "This had a variety of colourful plants and large house plants to spruce up your rooms with a little bit of greenery."

Cons:

• "Nice garden centre but over priced restaurant with poor quality food."
• "Unfortunately another, once, very good garden centre that is moving to anything but gardening i.e. clothes, gifts, toys etc."
• "Used to really enjoy visiting here, unfortunately it's lost a couple of the shops, including the camping area, sheds and the lawnmower hospital."
• "Having one of the best camping equipment and tent displays in the past to only having a couple of cooking pans and a couple of pairs of wellies was quite disappointing."
• "I walked all through the building to the cafe at the other end and didn't see one thing relating to gardens. Just books, clothes and Christmas. Hardly a garden centre!"
• "Walking round there were many dying plants and hanging baskets with less than new linings."
• "Not many indoor plants for a garden centre!"

Restaurant/Café

Pros:

• "Pleasant coffee shop with lots of space to sit and relax for a while."
• "The staff in the Greenhouse Restaurant are great."
• "Service was great though!!"
• "Well priced, good food in the restaurant for decent prices."
• "Decent lunch and friendly staff."
• "The cafe is great, I recommend pancakes with bacon and syrup for breakfast."
• "Café with good social distancing measures and 'Eat out to help out' discounts."

Cons:

• "Great carvery once but not any more! Very disappointing. Watery veg, very small portions and little meat offered."
• "The meat was cold we needed to order food but had to wait until the end by the time the ordered food came the other members of the table had eaten their food very disappointed."
• "Very disappointing, vegetables swimming in water and lukewarm. Sorry, but wouldn't recommend having the roast dinner 😞 Hence 2stars."
• "They sell tiny flat baguettes as mine is seen here for a whopping £6.45 with this tiny flat piece of chicken on that tastes like rubber!!"
• "Food was awful both myself and hubby didn't enjoy the experience and was not cheap."
• "Very small portion for price. The cakes were definitely not fresh and stale."
• "Carvery way over priced yet they don't have all the foods available like mash for example."

Staff and Service

Pros:

• "Diane was very helpful and knowledgeable and I came away with everything on my shopping list and at a very reasonable price."
• "All staff are amazing at tills, other sections too."
• "The staff were friendly, understanding and helpful. Good customer service."
• "friendly staff. good choice of plants and staff are on hand to assist. xmas selection also good."
• "Love it here! Very helpful staff and lovely cafe, and always nice to go and see there x-mas display."
• "Lovely friendly and helpful staff, excellent!"
• "Staff are always polite and helpful."

Cons:

• "A bit disappointed with the Greenhouse Kitchen on recent visit as some staff unhelpful and a bit rude."
• "Visited this place and no one was willing to help."
• "Staff who were less than helpful when asked."
• "Won't be returning after encounters with 2 staff members who were abrupt and rude."
• "I went to the outdoor plant section where there was an assistant with a baseball cap. When I asked her for some advice she was very rude and patronising."
• "The manner of store manager & one of the staff was appalling, no customer service what so ever very rude."
• "Terrible staff who racially profiled my parents in law."

Accessibility and Layout

Pros:

• "Lovely place to visit however (no one's fault but covid) as someone with limited mobility, I had to walk the longest possible way around to get to the coffeeshop which is right next to the exit."
• "A lovely garden centre to visit, disabled friendly."
• "Really accessible if you are in a wheelchair, lots of parking and nice cafe with plenty of choice for food and drink."
• "Relaxed atmosphere to browse and shop at leisure."
• "Here, they are operating in difficult times and because of the pre existing layout are offering quite a comfortable and uncomplicated service. Spacious & relaxed comes to mind."
• "Lovely place to have a walk around, but disabled spaces are not big enough, we had problems with our chair."
• "Ample parking spaces."

Cons:

• "First thing DISABLED parking 😒 had plant displays on a few bays, by the Entrance."
• "The food was good but very unhappy about the fact my nan was unable to park in a disabled bay as you had plants in the way and my nan can’t walk very far."
• "It's okay, the staff are either friendly or mute. I do find the whole experience quite depressing going there and only really go if necessary."
• "I visited today and was refused entry due to having my 11 year old daughter with me, due to health and safety guidelines."
• "Been overcharged for a lavander plant marked £14.99 but charged £29.99!!"
• "Yesterday I wanted to purchase 3 items and I got refused as I needed to pay cash."
• "Very disappointed after shopping around, found exactly what we were looking for. Let down by its policy of not accepting legal tender Sterling £50 notes."