Sunnyside Garden Centre Ltd Reviews Summary

Food Quality

Pros:

• "The dessert was plentiful and good quality."
• "That sandwich was the stuff of legend. Made by a lady who was an artiste in her chosen profession."
• "Food delicious, again good prices, stunning decor, so clean and staff so helpful."
• "The food was delicious and the staff were friendly and helpful."
• "Food is wonderful ~ all freshly prepared on the premises in a new modern kitchen."
• "Food came promptly and as usual was well cooked, delicious and served by friendly staff."
• "Food is awesome. Great full English. Fantastic cakes."

Cons:

• "I’ve visited twice, and I have to say each time was mediocre at best. The food, well, it was far from anything good."
• "Easily the worst Sunday roast I have ever had."
• "When her for dinner, food was nice and the service quick, the only reason it didn't get 5 stars was the desert the apple crumble was very bland and the custard was cold and very runny."
• "Unfortunately i had a second meal not warm enough to be served."
• "Ordered a scone that fell to pieces as I tried to cut it."
• "The cafe however was not a good experience, food very bland, I think it's just too big now and sadly has lost the quality."
• "Not impressed with the cooking. Had egg & mushroom omelette but the omelette was very runny and undercooked."

Staff and Service

Pros:

• "Another girl came around checking on our table after we had a few bites of food."
• "The staff at the Adventure Cafe were really pleasant and efficient. And the food was pretty good too."
• "The staff at the Adventure Cafe were really pleasant and efficient."
• "The service at this garden centre is truly first class; in the old fashioned sense, they are all so helpful and friendly."
• "Staff are fantastic, always helpful."
• "The lady that took my order at the till was very nice, polite and friendly."
• "Staff pleasant and efficient."

Cons:

• "Very disappointed with the way the family run rat infested kitchen business treats their staff letting some of the best staff go for no apparent work-related reason overall absolutely disgusted would not recommend this place to anyone."
• "The woman who served me today on the shop till at 11:20 (dark haired slim) was very obnoxious."
• "Today probably not the best experience. You'd expect some level of friendliness and a smile maybe, but staff appear to be completely void of anything so today."
• "Got seated by restaurant staff in a corner and then ignored."
• "However, nobody came to our table to take our order."
• "Went this morning and bought £35 of products... but when we came to be served at approximately 12 noon the young girl was very surly, did not speak and did not even say 'thank you'."
• "Queue for the cafe payment till at one point was horrendous bearing in mind it was a table service so order and pay."

Facilities and Cleanliness

Pros:

• "Immaculately clean, lovely little cafe at very reasonable prices."
• "Good plants (not root bound) and very good bedding plants."
• "A really nice cafe - great prices."
• "Food is good. Facilities are lovely and clean."
• "The restaurant is really welcoming and clean. Staff are super friendly and the service is fast."
• "A very clean and well looked after centre where the plants look really healthy and very reasonably priced."
• "All very well organised, clean and plenty of staff. Good variety of snacks and meals and we had a well-cooked lunch."

Cons:

• "Gets very busy so finding a car parking space they do have a extended car park on the side but someone with mobility issues might find it difficult even though there is disabled parking on the front."
• "Today, not so nice. Dirty cups."
• "Prices are a little on the expensive side considering some of the displays were years old and really showing it and parts were either dishevelled or dirty."
• "Sunnyside Garden Centre did not offer hand sanitiser before entering the store, they didn't have a specific one-way system in place around the store only when queueing to pay was there any 2metre markings."
• "The place looks and feels rundown."
• "V disappointed with children‘s food. Pizza was cooked by microwave, came out like a runny water."
• "The plants looked unkept in certain areas."

Value and Pricing

Pros:

• "Lovely well presented small garden centre."
• "We're there most weekends for coffee and cake!"
• "Well worth a visit."
• "Good place to go... well stocked and healthy plants."
• "A really nice cafe - great prices."
• "Amazing Garden centre with a massive choice of plants and generally reasonable prices."
• "Lots of plants reasonable prices."

Cons:

• "Nice place, but a bit pricey."
• "I think it's just too big now and sadly has lost the quality."
• "The garden centre is on the small side but has a relatively decent range of on the pricey side."
• "Prices are a little on the expensive side considering some of the displays were years old and really showing it and parts were either dishevelled or dirty."
• "Outrageous prices across the whole range, especially the Christmas range, infact I'd go as far to say the prices are an insult to the general public!"
• "The restaurant was the most expensive I've been to in a long time."
• "Their delivery charges are way too high."

Additional Amenities

Pros:

• "The softplay is very good, wide and tall. Lots of different activities to do whilst you're there."
• "Had a fantastic morning at the sunnyside adventure soft play."
• "Fantastic place to bring kids and adults - there's a lovely garden centre with restaurant in the kids adventure soft play area on site as well."
• "We took our grandson to Santa's train and workshops with a visit to Santa. He loved it."
• "Ordered online for home delivery, easy process, only took 2 or 3 days which is excellent."
• "The soft play area was fab and my grandson loved it, it was kept lovely and clean."
• "I took kids to the new play centre. It is brilliant."

Cons:

• "Very disappointed with unhelpful booking system, impossible to coordinate visit with my sister in law."
• "Says dog friendly but on arrival it's only outside."
• "Poor. Bad show Sunnyside garden centre. I now have a very upset and confused 3 year old who doesn't understand why she wasn't allowed to see Father Christmas and ride on the train."
• "Play area has signs with recommended age group but there were more adults per child in the multi play area at one time than there were children."
• "Very disappointed with unhelpful booking system, impossible to coordinate visit with my sister in law."
• "Purchased three tickets... Firstly I don't understand why there is a 'no refund' policy, anyway I contacted them via email explaining the situation and asked if I could move our booking to later in the month. Needless to say I've heard nothing back."
• "Went to see Santa on Saturday... The presents were not good for the price of how much it cost."