Basil Spice Indian Restaurant, Bar Reviews Summary

Food Quality

Pros:

• "Being Asian I thought it would be a let down like so many others however the food was spot on like mums cooking."
• "Some of the best indian food i have eaten, its not presented like slop most takeaways off it looks lovely."
• "The food was excellent, one of the best Indian meals we have had."
• "The FOOD was incredible tasty and yummy as a take away."
• "The food was some of the best Curry I have tasted and at a good price."
• "Food was hot and forest, best Indian I've had in a very long time."
• "The food was fantastic all our different dishes were superb."

Cons:

• "Waste of money as ended up in the bin."
• "However it has, very sad to say, clearly entered the 'British' cuisine stage, the takeaway I just ordered, £60 plus worth, was absolute rubbish."
• "Food was absolutely awful. Chicken tikka sauce was gloopy, chicken was so tough and tasted burnt."
• "After seeing the many good reviews we thought we would move away from our regular restaurants, Pink Garlic/The Bekash, and give Basil Spice a try. We ordered 3 different mains plus sides and breads which were all completely tasteless."
• "Really awful taste and quality of food."
• "The chicken was tender however every meal was lacking any flavour whatsoever...very disappointed."
• "Got nothing to do with Indian food, each dish is sweet no spices added."

Service

Pros:

• "Staff were amazing went above and beyond to help nothing was too much trouble."
• "All the staff there really amazing."
• "The staff are lovely and the vibe is amazing."
• "Staff were very welcoming and accommodating."
• "The service was on point and atmosphere was very warm and inviting."
• "All the staff were super polite, friendly and prompt with our orders."
• "The staff was very friendly and valued me as a customer."

Cons:

• "Service was not good this time around, waiting a long time to get ordered drinks to our table."
• "One member of staff was very unapproachable and got the impression she didn't want to be there."
• "rude, spiked my lady’s drink tried to prove me wrong but didn’t wouldn’t recommend better places out there."
• "Confusingly the starters came out incorrect for our party of 2."
• "The lady who took my order today didn't understand what I wanted and sent something else."
• "Food was very nice, but I must say the service & our waiter are in need of much improvement."
• "Can only give a three star, the restaurant decor was lovely, but the service was so so slow."

Ambience

Pros:

• "Lovely atmosphere and nice sparkling decor easy parking."
• "Nice clean place."
• "The restaurant is well decorated and clean."
• "The atmosphere was buzzing."
• "The friendly welcome and staff are also what makes this a 5* plus."
• "What a gorgeous ambience."
• "The atmosphere is just so mesmerising."

Cons:

• "It's not a 'traditional' looking Indian restaurant, with music often resembling something from the 80's radio station."
• "I also found the music to be a bit on the loud side when you are trying to have a conversation."
• "The seats were very worn & dirty could be an amazing place, a little run down, slightly disappointed."
• "The place looks like a flair bar with all the bottle well in line and all the neon lights on, pretty far away of the indian restaurant idea I've got."

Value

Pros:

• "The food was some of the best Curry I have tasted and at a good price."
• "Above all of that ...the price was beyond reasonable!"
• "Fantastic food and for such an amazing service very reasonably priced."
• "Great tasting food and good value for money."
• "Friendly staff and reasonably priced food."
• "Free parking but limited."
• "The food was amazing, full of flavour, nicely presented and delicious."

Cons:

• "Food was great but quite pricey."
• "Good to see it open on the 25th for people who fancy something different.....however when I called to order a take they said they could not cook what I wanted?"
• "When we came to pay we was told we couldn't have the 2 for 1 deal as we ordered onion bhajis but as they came with the main meal they're not classed as a starter even though they're on the starters menu."