The Old Horse Reviews Summary

Decor and Atmosphere

Pros:

• "A lovely pub with fun, eclectic decor throughout."
• "Lovely place, decor is great with lots of different memorabilia."
• "Indoors had a nice aesthetic."
• "A lovely tradition British pub, very warm and cosy atmosphere."
• "Has a tradition pub look and atmoshere with many quirky objects to keep you occupied."
• "The decoration inside is unique in areas which adds to its charisma and charm."
• "The atmosphere on the Saturday evening we visited was very friendly and the pub’s quirky decor is fantastic!"

Cons:

• "If you visit the pub you will however be distracted by the death themed decor ie. Coffin table."
• "This is a nice pub to drink in. However, they have an old coffin as a table, that I find disturbing and disrespectful."
• "The partner of the landlady is a bully who brags about doing time for beating a man to death."
• "The cheesy broccoli had a strange gelatinous texture to it which put me off my food entirely."
• "Clientele in there during Leicester games are old school bigots."
• "Landlady was racist, made us feel super uncomfortable and tried to rush us out."
• "The owners are un inviting, unapproachable and somewhat rude."

Service

Pros:

• "Service was friendly and quick."
• "The staff on New Years Eve 2023 were fantastic, great team who worked together and got everyone served quickly."
• "Always a warm welcome from all the staff."
• "The staff is friendly and helpful."
• "Staff were friendly and attentive."
• "Staff are very friendly."
• "The bar staff and landlady were really welcoming."

Cons:

• "The service I was given was terrible. They shouted at us and swore at us."
• "The staff were so rude to both me and my friends."
• "One of the staff approached us, sat on top of a nearby table and started shouting at us."
• "The young lady who served me was a bit grumpy and barely gave eye contact."
• "I can definitely confirm that I have never experienced such disregard for customers emotions and insensitivity to what was a difficult day for my family."
• "Would NOT recommend!!! Where do I start? Service - young lady, lovely with blonde hair plaited and worn up, polite and courteous. However, other lady, much older, (dark hair worn in a high pony tail) also serving at the same time to a customer behind me. Very arrogant."
• "I’m writing this review because I wasn’t really happy the way me and family was treated by the old horse pub."

Food Quality

Pros:

• "The food was generous, hot and tasty."
• "The food and drinks arrived quickly and was very good although my friend thought the pizza was small."
• "Food was beautiful and quickly delivered."
• "Great Staff, Great Food & Variety of entertainment and events to cater for all."
• "Really lovely pub food, we had fish and chips, also burgers and was delicious."
• "Portions are large, and the food was very tasty."
• "Food is amazing. Sausages and mash was perfect, I don’t even like peas and yet they were perfectly done."

Cons:

• "The sausage was ok, but the eggs were very crispy and overcooked, the chips were undercooked and hard in the middle."
• "Wouldn't recommend chicken wings. They are cooked and then frozen. They pre heat it before serving."
• "Drinks are good here. Not the food, sadly. Half cold."
• "The Pie was overcooked and the menu stated Steak and Ale Pie with Horse Radish sauce no sauce arrived."
• "The chicken was dry and her potatoes were green."
• "Me and my partner both had the beef and it was so dry we struggled to eat it."
• "Chicken burger was really dry and had a nasty smell to the chicken."

Facilities and Accessibility

Pros:

• "The beer garden is also massive."
• "Maintains country pub vibe and has very extensive outdoor seating for the summer."
• "Everything well organised, felt clean and spacious."
• "The parking in front is most convenient."
• "Large, well stocked pub that offer a relaxed ambiance."
• "Massive long outdoor garden with picnic benches and play area."
• "Lots of seating including a smoking area and a long beer garden with a small play area for kids."

Cons:

• "Shame the menu has been slimmed down so much. Means there is a limited choice."
• "Some family members where wheelchair users and they where being rushed and ushered out with no compassion."
• "Irresponsible parking means you are often blocked in."
• "This pub hit me with £60 for parking while having lunch."
• "They have the cheek to announce over a tannoy system for people to return there plates & glasses!!"
• "Being on my own with my four children was a nightmare as we were in the garden & no help was offered even when I asked."
• "The car park is however a bit small, am not sure if there's more parking down local streets."

Value and Pricing

Pros:

• "Spent Sunday afternoon here sat outside. Had a great time sampling cider. We decided to sample the carvery later on. Great value!"
• "The best thing about the Old Horse, other than their huge lawned beer garden and play area is their traditional home cooked Sunday lunches."
• "Fantastic pub, I go semi regularly for Sunday dinner there. Price is very reasonable for the size of the meal (between £10-13 depending on meat choice)."
• "Excellent quality food at more than reasonable prices."
• "The food was gorgeous. Massive meals for an excellent price."
• "The carvery was awesome, generous and a great selection of meat."
• "The food has always been good and not too pricey, the garden is nice and big and the pub is very family friendly."

Cons:

• "Drinks were very nice, maybe a little expensive."
• "Food is nice but they actually charge you to swap foods out for other bits (mushy peas to baked beans).. i resent that!"
• "Poor service and poor food. Margarita Pizza was awful...frozen...no taste."
• "The food - cold, chicken dry and over cooked, roast potatoes, outer was burnt and unpleasant."
• "An amazing menu always cooked to perfection and reasonably priced too."
• "Food was not good the pizza tasted like half baked frozen pizza."
• "Portion size was controlled - not permitted to plate own vegetables like in other carvery restaurants."