Hook Farm Caravan & Camping Park Reviews Summary

Location & Accessibility

Pros:

• "Conveniently located close to Lyme Regis either by car or riverside walk to the coast (30-40mins)."
• "Very pleasant riverside ramble into Lyme Regis."
• "The location is brilliant! Very short walk to the nearest pub."
• "Great location for Lyme Regis."
• "The campsite is well located for visiting Lyme Regis and Charmouth."
• "Nice spot, handy for Lyme Regis, the park and ride for Lyme Regis is only about 1.5 miles away."
• "Lyme Regis is only a 25 minute walk away down a lovely sign posted route."

Cons:

• "The lane up to the campsite is quite small."
• "Beware that the approach along Gore Lane is uphill and very narrow."
• "There is a reason that this place only takes certain size motor homes. The lane is too small for large vehicles."
• "The hill access can be difficult for larger motorhomes."
• "The only negative I can think of is it’s not closer to the coast - it’s a couple of miles walk into Lyme Regis."

Staff & Management

Pros:

• "Wonderful people run this place."
• "Staff were wonderful and helpful."
• "Very friendly and efficient owners (John and Jackie)."
• "Jacky & John were very welcoming and helpful."
• "All the staff were friendly and you can tell enjoy working there."
• "The team of staff are happy,helpful and always friendly."
• "Staff were very friendly and helpful."

Cons:

• "The wardens drive round this site with a cocky attitude and clipboard just jumping at the chance to tell you off and treat you with contempt."
• "The owner didn't really understand about hospitality."
• "The site owner was rude when I confronted him about the other 2 people on site."
• "Terrible….just terrible. Jobs worthy staff, rude."
• "One member of staff was rude telling me I needed to ask before turning my car around."
• "Welcomed unprofessionally. Extremely rude, offered a refund on arrival."
• "Very rude. unfriendly, super strict staff, no people skills."

Facilities & Cleanliness

Pros:

• "The toilets and showers were always clean and tidy."
• "The shop on site is really useful and toilet and shower facilities were very clean."
• "Brilliant campsite about a mile from Lyme Regis beach. Good pitches, plenty of room, spotless toilets and showers."
• "Facilities were clean."
• "Facilities clean and well maintained."
• "The shower and toilet block was kept very clean along with the washing up area."
• "Great washrooms with spotless toilet and showers."

Cons:

• "Shop was extremely expensive. £1 for 12 ice cubes."
• "Wifi not great and had to purchase this on site which seems a little unfair."
• "Need to actively encourage residents to mop up showers after use because often flooded."
• "Having to pay extra for WiFi (we didn’t but that was the only option if you needed to stay connected in an area with poor data)."
• "The toilet block and showers were old fashioned and a bit run down."
• "The door closers need repairing so they don’t bang when people un-wedge them."
• "The sinks could do with some cloths so again you can wipe down after using."

Value & Cost

Pros:

• "Fantastic site, from the morning pastries, to the lovely walking, and not least the pizza on a weekend."
• "Plenty of electricity hookups and water stations."
• "Stayed in a mobile home which was immaculate and very well equipped."
• "Good value for money, gorgeous little areas for a bit of privacy if wanted."
• "Laundry facilities available."
• "All facilities good, showers are 20p for 4 minutes (the shop has change available)."
• "Static caravans are decent if slightly cosy and overall cost is on a par with other local sites."

Cons:

• "For the cost of over £600 is was very poor value."
• "COST US £80 FOR 1 NIGHT CAMPING."
• "Cost is on the pricier side."
• "You have to pay for a shower after paying for electric hook up for the night! Really!!!"
• "£4 for a 12 minute washing machine cycle is simply money grabbing."
• "Fairly expensive site with limited facilities."
• "It also charges for a pop up tent on a large pitch for which you've paid a premium price and a £5 charge for WiFi in not in line with progressive sites, which provide it free."

Rules & Atmosphere

Pros:

• "This place is awesome."
• "Beautiful site set on a tiered hill. Good walk into Lyme Regis."
• "Beautiful terrace layout of the site nestled in the hills above Lyme Regis."
• "Been to stay twice now, such a beautiful campsite. Lovely and quiet."
• "A fantastic site that is always clean and accommodating."
• "A most lovely, peaceful and accessible campsite just outside Lyme Regis."
• "A lovely site with excellent facilities and lots of space for the kids to run around in."

Cons:

• "Came across this site whilst looking for a new camping venue and thought it looked lovely until I noticed that they discriminate against specific breeds of dog."
• "Too many rules enforced by multiple wardens patrolling the site but unnecessarily so."
• "The daily atmosphere throughout is then one of caution and a sense of being on trial."
• "Basically the kids called it a 'holiday prison camp' we won't go back!"
• "Lovely location spoiled by strict adherence to some bizarre rules spoiled the experience."
• "It's all about the ts and cs which, at this site, certainly overrule human kindness and hospitality."
• "You will feel you’re stuck in Alcatraz with the guys referring to themselves as the wardens."