Address: The Broadway P H, Broadway N, Walsall, WS1 2QA, United Kingdom
Phone: +441922626899
Rating: 4.1
based on 596 reviews.
Service
Pros:
"Staff are always polite and efficient even when busy."
"The staff were great lovely could not do enough for you."
"The staff were fab, so organised and efficient, Isabella was great, so pleasant and friendly, but very good at her job."
"Had an amazing experience on Sunday thanks to a very efficient and lovely waitress Isobelle."
"Visited Toby Carvery and was served by Louise who was very friendly and went out of her way to make sure we were looked after."
"We were served by Jane, who was so lovely and friendly."
"Fantastic service for a Carvery takeaway I booked online for my father and I."
Cons:
"the waitress took so long I had to go find her as she was chatting to another waitress behind a pillar."
"Service was absolutely shockingly bad, ordered pigs in blankets, they bought them out once we’d finished the carvery."
"When trying to get a table the queues were piling up while the bar staff just watched and chatted amongst themselves."
"waited so long for a member of staff to greet us."
"It took 15 mins for someone to come to the desk to seat us."
"To be then waiting 25 for our desserts to come out and nowhere sitting there waiting and nobody had the decency to come and speak to us regarding this."
"The service was ve4y slow in a not busy restaurant and the card payment machine wasn't working properly."
Food Quality
Pros:
"Food is always delicious, wheelchair accessible restaurant & friendly staff."
"The food at this Toby Carvery was the best I’ve had at any! The food was juicy and fresh, even the gravy was being put out fresh even towards the end of the night."
"Meat was tender and succulent and not in the slightest bit dry."
"Really pleased with everything, food was lovely, pork Gammon Turkey and Beef available."
"The food was delicious."
"The food was hot and the 4 meats were very tender and cooked well."
"Food was beautiful, lots of choice 3 roast meats plus lots of seasonal veg & mash."
Cons:
"Then the starters the soup was cold the bread on all but 1 person plate was stale."
"The food overall was very average."
"The gammon I hardly touch as it was rather dry."
"The food was not as nice (beef so tough I couldn’t eat it, potatoes mashed and roast were very dry)."
"The beef was very dry and the mac and cheese was bland and couldn't taste the cheese."
"The meat was tough ended up taking it home for the dog."
"The food itself was stone cold and the meat could not be chewed."
Atmosphere & Cleanliness
Pros:
"The place had a lovely atmosphere, there wasn't too much noise and it was a lovely visit."
"Always our favourite place to come for our Sunday carvery."
"As we arrived there was plenty of space on the car park."
"Visited on new year day with family... Very good experience. Will return."
"Lovely atmosphere, we hadn't been here for quite some time having moved away, it hadn't changed that much, which was lovely as its always felt homely."
"The outside area was pleasant enough with the landscaped area reasonably well maintained."
"Everything was clean and staff were going round clearing and disinfecting tables as soon as the customers left, so that was nice to see!"
Cons:
"Food was good but toilet was dirty - one toilet seat was so dirty it could not be used causing a big queue in the ladies toilet."
"All in all good, but could have been better if we hadn't found dirty plates."
"The carvery was very busy as expected, but the plating area was disgusting."
"The only thing that let the restaurant down was the state of the ladies' toilets which didn't look they'd been checked all day."
"Plenty of staff but most the outdoor tables were full with dirty glasses and the indoor tables were sticky."
"The only thing that I wasn't impressed with was dirty plates in the stack of clean."
"The worst thing for us was the temperature inside the eating area at one time reaching 26."
Value & Pricing
Pros:
"The meal really good for the price although I would pay more for better vegetables."
"Excellent service and food. Very nice."
"Use this Toby on a regular basis for breakfast with work colleagues it offers good value for money in a relaxed atmosphere."
"Service was quick and paying was easy."
"Toby is the best value for money restaurant I've seen in a while. Less than £25 for 2 drinks and 2 huge meals is excellent."
"Seriously, you could purchase a Carvery for two and feed four with it. For under £20."
"Took advantage of the 50% off offer on the 18/2/23. Really pleased with everything."
Cons:
"I visit at least once a month and have noticed meat portions have got smaller 😞."
"The cost of 3 carverys and 3 small deserts came to £73.00 and for that amount it wasn't good at all."
"Again I'm disappointed. There is always a problem with drinks.last time there was no Ale this time the refill machine was out of ice and the bar wouldn't give us any, the co2 must have ran out."
"The beef was also very fatty and I had to spit a lot of it out."
"Disgraceful portion size wouldn't feed a child!!"
"The selection of vegetables was appalling, there was nothing green not even peas!!"
"Went to carvery this week Sunday looked at the prices as we where going in, we added it up and thought ok it's a treat cost of living and all that I had a normal carvery my partner had a large two glass refills good to go, the bill came and we ended up paying extra seven pound something I was discussed added vat added this and that, come on Toby let people know what extras have to be payed I'm not a happy customer."