Toby Carvery Binley Park Coven Reviews Summary

Food Quality

Pros:

• "Excellent portion sizes! Fresh hot cooked food."
• "Ok, meal fantastic, fresh meats (nice), missing some veg, seasonal I guess (didn't moan, there was still plenty)."
• "We went for Sunday roast at 12 it was early but absolutely delicious. They have 5 different meats which includes lamb which you don't see very often everything was fresh and hot."
• "The chefs were polite and fun and the food was really nice and perfectly cooked."
• "The breakfast was really nice nothing was over-cooked and the breakfast yorkies were incredible. 10/10"
• "The food was lovely."
• "The food was fantastic."

Cons:

• "Soggy and flat Yorkshire puddings, cold veg (all of it!) cold gravy."
• "Food was cold and didn't taste very good."
• "The food was dry and there was no gravy out so we had to ask for more."
• "Went at 13:30 on Saturday, all the meat was very dry with minimal choice of veg and what was left was congealed and dry."
• "Pork that was so fatty that it looked like a giant bar of soap."
• "Some of the veg wasn't very warm."
• "Food was very poor quality. Overcooked/dried out meat, Rock hard roast potatoes, bland mash."

Staff and Service

Pros:

• "The attention to service was brilliant."
• "Management who are friendly, listen to your comments and don't make you feel uncomfortable for them."
• "Both food and all staff were absolutely amazing, made to feel welcome and went above and beyond for us all."
• "Vickie, our server today, has been superb. Very welcoming, lovely to chat to and excellent service."
• "The staff were attentive and friendly."
• "Every time I visit this place Pauline is absolutely fabulous, welcoming, friendly, positive and genuinely such a great waitress."
• "The service was amazing from the gentleman at the front desk to the waitress service."

Cons:

• "Awful experience!! Incredibly rude staff!! During our meal not one member of staff asked if everything was ok or if we needed more drinks!"
• "Chefs that seem to have a personality bypass when serving."
• "The chef serving the food was brutish and hardly muttered a word."
• "Honestly the service was incredibly poor waiting 15 minutes to be seated (prebooked) then the lady who sat us down was very rude to us."
• "The manager that was on was EXTREMELY rude."
• "Waited 30 minutes after having to go and find a waitress to place our order."
• "None of the staff know what's going send aren't helpful or friendly."

Cleanliness and Atmosphere

Pros:

• "Looking forward to the next visit soon ☺️"
• "Warm refreshing cosy wow defo place to go."
• "Lovely greeting, well presented staff and shown to a lovely clean table."
• "Enjoyed the environment with the new festoon lights outside, Christmas decorations etc."
• "Shown to a lovely clean table."
• "All staff were welcoming and attentive and maintaining a safe eating environment."
• "The venue is recently refurbished and looks clean and kept well."

Cons:

• "The overall appearance of the eating area was poor."
• "Pub seams to be full of reprobates from the local council estate dressed in tracksuits."
• "Only slight down side was the decor is looking a bit shabby in places."
• "The guy carving at the carvery was wearing a dirty chefs hat and his whites were anything but white!!"
• "Dirty plates! Like iv eaten In restraunts all over the world and some that are absolutely dirty but they always had clean plates."
• "The toilets were awful and hasn't been cleaned in a few months by the look of it."
• "Ripped seats, sticky carpet, toilets that look and smell like they haven’t seen bleach in years, it’s all unpleasant."