Toby Carvery Eastbourne Reviews Summary

Food Quality

Pros:

• "The food was amazing with plenty to choose from, fresh, hot and tasty and the meat was juicy and very tasty."
• "This is the best Toby Carvery I've been to so far."
• "The food was good too."
• "Carvery was excellent. Great choice of meats and vegetables. All cooked to perfection."
• "To be honest, the carvery dinner wasn’t too bad at all, there was plenty of variety and the food was piping hot."
• "Food was excellent as all tobys I have been to but those one out did themselves with the Roast potatoes in drippings the best I have had from a toby."
• "The food was absolutely delicious!"

Cons:

• "The food was cold but portions were good!"
• "Their breakfast however is terrible."
• "The pork was dry as a bone and flaky."
• "Food was not the best, asked for beef and lamb and was given the ends of the meat which was mainly gristle or fat."
• "The “pate” was revolting, resembling puréed dog food."
• "Food awful- veggies looked liked they’d been on hot plate for hours, totally dried out."
• "The Beef had no Taste the Yorkshire puddings were not at all crisp."

Service

Pros:

• "Good service from all staff we met."
• "The service was so friendly & welcoming & our waitress was wonderful."
• "Great service and value for money too."
• "Staff were really lovely today after my car had a flat battery and was stranded with my 8 month old."
• "Service was slow but the lady was friendly."
• "The Carvery guys were friendly and made sure they put plenty on our plates."
• "Our server Lucas was excellent, so friendly and personable."

Cons:

• "You need to stop understaffing the restaurant."
• "It had the feel of a restaurant where the staff hate working there."
• "The customer service from the chefs was left to be desired. They couldnt crack a fart let alone a smile."
• "The wait staff didn't seem to be checking on tables or keeping up with the general running of the place."
• "Probably the worst level of customer service we've ever witnessed."
• "Service very slow had to wait 15 to be served lots off people walking round looking busy doing nothing."
• "Service was next to nothing. Wouldn't recommend."

Atmosphere & Cleanliness

Pros:

• "You won't leave this restaurant hungry."
• "The carvery itself could not be faulted on a Saturday lunchtime."
• "Everywhere was nice, clean and tidy."
• "Great atmosphere and clean although busy."
• "The area was very clean and tidy can't fault them."
• "Overall, a lovely place with such a very warm atmosphere thanks to the staff, making it excellent value for money."
• "Very good carvery with a good selection of meat and vegetables and other sides."

Cons:

• "Restaurant just didn’t smell very appetising either."
• "Not a great experience."
• "Everytime we've come in the last year we have had a worse and worse experience."
• "The establishment looked like it needed a refresh throughout especially externally."
• "Just felt the restaurant was a little neglected around the edges if you know what I mean, carrots and potatoes on the floor under our table, etc."
• "The restaurant itself was cold and many patrons were sitting with their coats on."
• "The restaurant was unclean, plates piled up, food and cutlery on the floor."