Fitzherbert Arms Reviews Summary

Food Quality

Pros:

• "Consistently great food, great service, great atmosphere."
• "Steak was good as was the vegetarian Wellington."
• "The food is unbelievable."
• "Food exceptional with generous portions, especially the Fitzherbert Meat Pie."
• "Food was amazing and very well priced."
• "The fresh battered fish is gorgeous."
• "The food is exceptionally good and great value."

Cons:

• "The food is OK, not exceptional but, you have to fight the flies for first refusals on your food."
• "Food was okay. We had the burger and fish pie which were tasty, well prepared and tasty."
• "Burger was too dry to eat."
• "Ordered steak pie... received anaemic chips and an empty steak pie... no steak no gravy nothing."
• "Husband's turkey overly dry."
• "The shoulder of lamb was fatty and unpleasant."
• "Very disappointed ordered beef sunday roast asked for beef done well cooked it come full of fat an gristle an still red not cooked the meal came cold roast potatoes couldn't cut they had been done a while poor want be going back."

Service

Pros:

• "Consistently great food, great service, great atmosphere."
• "The staff are very friendly and the service is excellent."
• "Fantastic pub, came with my other half and straight away we were made at home with there great customer service!"
• "Staff are very friendly and polite."
• "Staff couldn't do enough for us, so friendly and so helpful."
• "Staff extremely pleasant and helpful."
• "Staff are amazing very friendly and professional."

Cons:

• "Disappointed that meeting my sister here for lunch was spoiled by the loud intrusive musac playing throughout the pub."
• "Staff not aware of allergies or ingredients, without asking the chef."
• "The staff were sloppy and unprofessional, asking fellow diners to pretty much clear their own plates."
• "Staff attitude terribly floor service nil."
• "Service was very slow starters came 1 hour and 20 mins after we arrived!!"
• "Staff and service very slow and overwhelmed by being so busy."
• "The service is as bad as I have ever experienced it took quite a while for our starter's to arrive about 45mins."

Ambiance

Pros:

• "Lovely country pub in a charming village."
• "Great atmosphere and traditional pub, pleasant staff."
• "Delightful country pub with fantastic atmosphere."
• "The pub is fabulous, great location and full of character."
• "Food was exceptionally good, as was the ambience."
• "Really impressed with the warm welcome from staff and the cosy ambiance of the place."
• "Really nice place the atmosphere was great."

Cons:

• "The restaurant was cold. Kept our coat on for quite some time."
• "For all the hype about reopening it feels distinctly average for a place that charges premium prices."
• "The service felt unfriendly and impersonal."
• "Very dark inside,menu was very sparse,atmosphere was very friendly,food was ok,not a lot of taste in the food,possibly 'frozen'."
• "But traditional Sunday Lunch leaves a lot to be desired. The meat was tough and chunky and tasteless."
• "We could hear the cooks in the kitchen effing and jeffing."
• "This absolutely ruined my birthday evening, after not being able to go out due to lockdown, being pregnant and having a newborn I was looking forward to a nice evening."

Child & Dietary Accommodations

Pros:

• "Very dog friendly!! They have dog beers treats blankets the lot, very impressed."
• "Very dog friendly, they even serve 'dog beer'!"
• "I’ve eaten from the vegetarian choices on the menu on the last two occasions that we’ve visited and I have no hesitation in recommending them."

Cons:

• "It became apparent that they aren't very keen on vegetarian or vegan customers as only 2 choices."
• "It doesn't cater well for kids as no sugar free kids drinks and no high chairs, also limited kids food choices."
• "Supposed to be child friendly but don't provide high chairs and no childrens menu."
• "No children's menu and asked to keep the child quiet as it may upset other diners as children weren't allowed after 7pm."
• "There is no children's menu which is shockingly bad these days."
• "Unfortunately our experience was very poor due to this venue NOT being child friendly!!"
• "As a vegetarian, I would definitely stay away."

Value for Money

Pros:

• "Food was amazing and very well priced."
• "Prices reasonable too."
• "Prices reasonable and food served piping hot."
• "Prices are reasonable, with good portion sizes and great quality."
• "Excellent value for the portion size, and really tasty."

Cons:

• "The food was OK expensive for what it was."
• "Far too expensive to eat here, almost london prices."
• "Awful experience here regarding service and quality of food, charging expensive restraunt prices for wetherspoons quality."
• "I felt like we played £8 a head just to be in the bar."