The Fieldhead Reviews Summary

Staff and Service

Pros:

• "The Receptionist Reya was very accommodating with both check ins and restaurant booking."
• "All were friendly and helpful as ever."
• "Staff friendly and very helpful."
• "The staff were very attentive and the food was served hot and to order."
• "The staff so very polite and the food amazing."
• "Staff lovely and friendly especially with our dog Xander."
• "Staff always friendly & helpful, brilliant that it is a dog friendly pub/restaurant too."

Cons:

• "Bar man hair not brushed not shaven shirt not ironed and discolour collet."
• "rude manager and definitely NOT dog friendly."
• "Terrible bar service."
• "The barman and staff seem very much like they don't want to be here."
• "Repeatedly told no service until 12.00noon in an unhelpful way."
• "The staff behind the bar was not very helpful."
• "Unfriendly, unwelcoming, rude."

Food Quality

Pros:

• "We ate in the restaurant in the evening and the food was beautiful."
• "The food was amazing and the quality was out of this world."
• "Evening meal was ok for price and there was a good selection on the menu."
• "Had a lovely meal there on Thursday, could not fault it."
• "Food choice good and well cooked."
• "Food tasted amazing!"
• "Food arrived very speedily nice portions and very tasty."

Cons:

• "The food was embarrassing."
• "The Sunday dinner that I ordered was cold and most of it was undercooked."
• "The food when served was a little underwhelming."
• "Ordered the chicken tikka masala... Yet this one was covered in CUT CHILLIES. Making it virtually uneadable."
• "Whitebait was overcooked as was the scampi.all 6 pieces of it."
• "The burger was clearly frozen and not fresh and the chips were luke warm."
• "The meat pie pastry was still raw and the mash looked liked it had just come out of the furnace."

Room Comfort and Cleanliness

Pros:

• "Rooms are lovely and really comfortable."
• "Rooms were spacious, clean and comfortable."
• "Nice comfortable bed lovely big room."
• "Very comfortable beds and pillows."
• "Room clean and spacious."
• "Room was exceptionally clean and provided excellent amenities."
• "The rooms seem tired and need a bit of TLC but clean, bed was comfortable."

Cons:

• "The only reason for not giving 5 stars is TV in room didn't work, and the WiFi dropping out every 30 seconds."
• "I noticed an unpleasant smell upon entering the room and spotted mould."
• "Four poster room was spacious but dimly lit, filthy behind the sofa and bathroom tiles and door damaged."
• "The room was clean but very very tired."
• "Clean rooms that aren’t 'corporate' large chain rooms."
• "The bedrooms were immaculately clean, super hot powerful shower."
• "The room was nice and dark and quite."