Hockwold Hall Reviews Summary

Venue and Grounds

Pros:

• "Hockwold Hall is absolutely stunning as a wedding venue."
• "The house and gardens are beautiful. Being able to have the wedding ceremony outside, under the pergola was amazing."
• "The grounds are beautiful and the lady who ran the day (Marie) was wonderful."
• "The gardens at Hockwold Hall are remarkable. They are perfectly groomed and well maintained."
• "The venue is absolutely stunning and it's super helpful to be able to set up the band's sound and lighting in a partitioned area of the venue without disturbing the venue."
• "The marquee at Hockwold is a super size, with plenty of options on how you can decorate it."
• "The overwhelming problem that put such a dampener on the day was the sheer cold of the property and the marquee."
• "Absolutely stunning venue with very friendly and helpful staff, large, luxurious rooms and incredible scenery."

Cons:

• "Their linen doesn't touch the floor and just does not look right."
• "I just really wasn’t impressed by the staff of the building at all. It’s super tired and in need of a facelift."
• "No signs to tell us where to go so we wondered round until some guy chapped the window and pointed to a door."
• "The chairs had seen better days, stained and wooden legs all marked."
• "There was zero heating and so everyone was freezing all day."
• "Some of my friends where staying over night before and night of. Had the attic rooms. Absolutely freezing during the day and also at night."
• "The problem is the only toilets are in the main house and on the back of the house."
• "No judging of best fancy dress, no entertainment as itinerary suggested except disco and live band."

Service and Staff

Pros:

• "Thank you to Allison, she made us feel so comfortable when showing us around the venue."
• "The staff for being so amazing. We loved every minute and couldn't have asked for such lovely service."
• "Richard and Anna were really fantastic running things on the day."
• "Richard was brilliant and very accommodating when some things didn't quite go to plan."
• "Nothing was too much trouble for Richard and his team."
• "The owner is absolutely amazing! He is personable, welcoming, and accommodating."
• "Richard and the team simply do not care, offer zero support and you really are just another day to them."
• "The staff were all busy and rubbing around and always smiling which was nice to see."

Cons:

• "Their correspondence is rude and wholly unhelpful, they make changes to the venue without telling you."
• "Their communication was poor and often left us feeling unheard and unvalued."
• "The coordinators were consistently dismissive and unhelpful."
• "Richard to be nice until we had paid the venue. Then he became VERY rude and abrasive."
• "The event planner wanted me to sit with her & listen to background music to see what I liked! At this point, I was rushing to get ready."
• "When we arrived, the heating was not working so we were all freezing."
• "The staff were very helpful and were happy to cater to any requests."
• "I was a visitor traveling Canada and the stay at Hockwold Hall's has been one of the most memorable locations I have stayed at."