Address: Pooley Bridge, Penrith, CA10 2NP, United Kingdom
Phone: +441768486453
Rating: 4.7
based on 259 reviews.
Food Quality
Pros:
"The kids fish and chips was great, fresh cooked, and good size portions."
"The carrot cake was huge, creamy and delicious."
"The food is very good quality and sourced locally."
"The food here is fantastic. They serve breakfast all day. The ingredients are all top quality and plenty of them."
"The food was amazing, I ordered a ploughman's lunch and the quality of the cheese & ham was lush, loads of it too."
"The food here is delicious and the ingredients are really fresh."
"The food was beautiful and plentiful!"
Cons:
"The food is a little pricey for slightly above average quality."
"We might have ordered the wrong dishes but generally the food here was average (it looks better than it tastes!)."
"Large fish was very small in size and all the batter came off, the sandwiches were bland."
"Too many leafs, nasty avocado and no apple.... So rare to find a true ploughman's ... Disappointed."
"The sandwich came with some soggy salad."
"The food itself wasn't bad, it wasn't great and certainly overpriced."
"The bacon was very dry and hurt my tooth."
Service
Pros:
"The ladies who served us were fantastic and had superb customer service skills."
"10/10 service for a table of 18 for breakfast."
"Service really quick & staff very friendly & welcoming."
"Service was prompt, friendly and attentive, without being 'in your face'."
"The staff are really friendly and helpful and the service was really quick."
"Service was cheerful and quick with plenty of staff on for a busy summer holiday lunchtime."
"The service was quick and great staff."
Cons:
"Difficult to rate any higher when the service so consistently poor."
"We queued for 10 - 15 minutes when there were empty tables clearly visible."
"The only negative was that I don't think it's reasonable to charge £2.75 for instant coffee."
"The male staff member by the name of Mel suddenly descended upon us and said quite abruptly 'you cannot sit here, this table is too large for you'."
"The man didn't speak and just dumped the plates and cutlery on the table."
"Very poor and disorganised service."
"We usually have good service here but today we decided to visit for a coffee. We went at around lunchtime and spent about half an hour in the queue as the staff were very slow."
Atmosphere & Location
Pros:
"Lovely place by the river in Pooley Bridge."
"Beautiful views, friendly staff."
"You can sit outside to eat and drink, and the atmosphere is beautiful."
"Beautiful views and place."
"Great cafe with views of Pooley Bridge over the River Eamont."
"Fabulous location overlooking the new Bridge."
"A really lovely location, friendly and helpful staff and lovely food."
Cons:
"Was disappointed to find main larger indoor area allowed dogs, who were jumping up etc."
"If not a dog person this is v off-putting."
"It was very busy, but we did find it rather cold even inside, so you may need to be well wrapped up."
"Whilst there we would have liked a table over looking the river but there was no room."
"The toilets are located around the outside of the tearoom and there was a very long wait because lots of non-customers were also queuing to use."
"Bit noisy at the moment with the bridge works, but honestly, didn’t spoil our lovely lunch."
"The toilets were outside."
Value for Money
Pros:
"Priced well and well worth the money."
"Prices? Very reasonable. Approx £21 total."
"The portion sizes are huge and well worth the money that you pay."
"It was a good value of money, we ordered 3 scones, 2 cakes and five teas, which cost £20ish."
"Reasonably priced as well as views, this place is very much worth a visit."
"Amazing value for money, huge portions at a reasonable price."
"You get good value for your money and the good tastes great."
Cons:
"Since it was renovated the prices have rocketed and it's lost its character."
"The prices though, were expensive, basics tourist trap."
"The food was good but seriously overpriced. Basic tourist trap."
"I paid £14 for a plough mans lunch which didn't even include a piece of crusty bread, and the portions of ham and cheese were not huge."
"Food maybe slightly more expensive than elsewhere but goodness it's worth it excellent quality food."
"Jacket potato was ok, tuna so so, beans and coleslaw were good, overpriced at £9."
"First look at menu prices you might think a bit expensive till you see the portion size and the quality, worth every penny."