Ryder & Dutton Estate Agents Ashton-under-Lyne Reviews Summary

Mortgage Broker Service

Pros:

• "The experience was made much easier with the assistance of Ryan Constantine, my exceptional mortgage broker."
• "Ryan personally handled my mortgage application, and I was impressed by his dedication and commitment."
• "Ryan excelled in presenting complex information in a clear and understandable manner."
• "Superb and quick support from Andrew Pearson! This was my first time going for mortgage and he guided me at every step."
• "Katie has been there every step of the way during our mortgage application and helped us with any queries possible."
• "I would firstly like to say a huge thank you to the Ryder and Dutton mortgage advisors Ashley and Conor who have both been a great help."
• "Nikki listens to what you want and understands your requirements."
• "Peter Hill provided us a mortgage swiftly and helped us through the entire process."

Cons:

• "Sorry, but this is the worst agency we have had to work with in the last month! They are very irresponsible at work, do not respond to calls and emails."
• "We had house viewings canceled on the last day, and other bookings should not be followed up for several days."

Customer Support and Communication

Pros:

• "One of the aspects I truly appreciated about Ryan was his exceptional communication skills."
• "They found us the best deal they could get and answered all our questions immediately."
• "Callum & Sadie have been brilliant. Willing to help anytime day/night and have been flexible with appointments."
• "Conor has managed the admin side of our mortgage. If we needed any information Conor will respond unbelievably to any query."
• "Once our mortgage was applied for, Andrew kept us in the loop with regular communication through email."
• "Georgia was incredibly helpful with the whole buying process for me and my partner."
• "Katy Backhouse was dealing with my re-mortgage and I was very impressed with the fast efficient service I received."
• "They have made the process much easier and less daunting for us and have been willing to answer questions we have had no matter how big or small."

Cons:

• "We have had a terrible experience with them!"
• "We had house viewings canceled on the last day, and other bookings should not be followed up for several days."

Professionalism and Efficiency

Pros:

• "We used Callum Boynton and his team Mohammed and Sadie for a recent re-mortgage and they were all amazing!"
• "We used mortgage advisor from Ryder & Dutton to purchase our new property. Mortgage broker Ashley was super efficient."
• "Georgia was swift with any questions I had regarding the property or any other concerns."
• "Nikki Cockcroft secured my mortgage on a new house and Becky Taylor has managed the admin side of my mortgage, both doing a fantastic job."
• "Excellent service from start to finish. Great advice from Ashley and lots of thanks to Conor for his hard work chasing and following up afterwards."
• "Ashley offered great advice and made the process painless. Lynn's approach to customer service from my experience is that nothing is too much trouble!"
• "Fantastic work on our application by Callum Boynton first of all, then Holly Kershaw."
• "Linda and the team have always proved efficient timely support whilst managing the letting of our property for many years."

Cons:

• "We had house viewings canceled on the last day, and other bookings should not be followed up for several days."
• "They are very irresponsible at work, do not respond to calls and emails."