Old Grey Mare Reviews Summary

Food Quality

Pros:

• "The menu is typical of what you'd find in a pub but better quality than most places you will find and very affordable."
• "Good value pub food. I would go again."
• "The chicken sharing platter was amazing the dry rub on part of it was wow."
• "The food though, absolutely delicious, I had the beef burnt end tacos, fries, coleslaw and mac & cheese."
• "Food is cheap and of good quality especially as they have different offers depending on the day of the week."
• "Food was cooked really nice I love a burger so got double bacon 🥓 cheese 🧀 burger 🍔."
• "The food is always lovely."

Cons:

• "The food is often dry, it's very expensive and they have a very poor selection of overpriced drinks to wash the dry meat down with."
• "Absolutely nothing special about this place, standard dishes, boring menu, bland food."
• "Food is double price it should be."
• "Ordered the steak and Ale pie only to find no meat in the pie."
• "Both of our meals came without Chicken."
• "Not enough staff on duty, the food tasted like it was reheated."
• "Dry old ribs, seemed like they were yesterday's, salad was limp, corn on the cob was cooked/boiled to death."

Staff and Service

Pros:

• "Very helpful staff who knew what they where doing and the food was served quickly."
• "What really makes this place is the staff though - what a great team!"
• "Staff go above and beyond, my little boy is sight impaired and has 'melt downs' due to sensory issues the guy behind the bar (beard with glasses sorry I never caught your name) was fantastic with him he spoke to him to distract him and even made him his own visor!"
• "Staff are friendly and helpful too."
• "Staff are amazing and the food is good."
• "The staff are very friendly and helpful and are quick to supply you with a good quality meal or drink at a reasonable price."
• "Staff were friendly and helpful."

Cons:

• "I could not understand any of the staff despite repeatedly telling them I'm Deaf and need to lipread."
• "Was 3 staff on all looked so miserable, I understand its just been Christmas etc but a smile goes a long way."
• "Asked if they had any free tabled was told to find an unreserved one by one of the 4 or 5 staff members stood behind the bar."
• "Ridiculously short staffed behind the bar."
• "Long wait at bar, only 1 member of staff on at a time regardless of the amount of customers waiting."
• "Service shocking, Team Leader or Shift Manager was shocking."
• "Waiting 10 minutes to be seen by a smelly scruffy unless mangers!"

Rooms and Accommodation

Pros:

• "Good stay especially for one or two nights but I wouldn't recommend for more than that unless it was to just sleep."
• "Great value for money - decent rooms and good food."
• "Room was nice they told me check out is 12."
• "Our room was comfortable, breakfast was excellent."
• "Rooms were fab the beds were so comfortable."
• "The rooms are comfortable enough if a bit dated, but it is very noisy till the pub closes about midnight."
• "Rooms have comfy beds and very reasonable."

Cons:

• "The rooms really let the place down and need a complete overhaul."
• "Very small room with a small double bed. Even then there was no space to walk round the bed, very tight."
• "Unfortunately, the room was a huge disappointment. Furthermore, the room was in need of total refurbishment and I would contend it was unclean."
• "Bathrooms are little tired but clean and functional."
• "We had no shower facilities for the whole of our stay, which to us is a basic requirement for all guests."
• "Room OK but shower over bath ...difficult for person with dodgy knee!"
• "The primary issue was that the door to my room did not close all the way."

Value for Money

Pros:

• "Great value for money."
• "Good value for money - decent rooms and good food."
• "Decent rooms and good food."
• "Excellent food. Great value."
• "Amazing value. Good food and a clean room. Can’t go wrong!"
• "Great value for money."
• "The meal was fantastic."

Cons:

• "Pubs are on the decline of course... it's just too expensive."
• "For £65 I wouldn’t say it’s great value for to dated decor and wet windows."
• "It's £1-00 per hour, it is deducted from your purchase, however, each designated driver, that was only ordering soft drinks, had to keep going out to put another ticket on display."
• "Had to pay for parking even tho only going in for a drink and food."
• "Food is double price it should be."
• "The food is often dry, it's very expensive and they have a very poor selection of overpriced drinks to wash the dry meat down with."
• "Avoid this place at all costs. I had the audacity to visit this place only to be issued with a fixed penalty notice which has now gone up to £170 for parking in their car park which is free for customers!"

Ambiance and Entertainment

Pros:

• "Good vibe, great food."
• "If you want a good fun filled evening with lots of laughs Grey Mare on a Thursday is definitely for you."
• "We come to Grey Mare every Thursday to take part in Johnny's quiz it's a really good atmosphere."
• "The atmosphere is traditional and semi modern rustic, with a good array of TV screens situated around the venue for the sport and football follower."
• "A very sociable place, lots of capacity so no difficulty finding a table."
• "The Old Gray Mare exudes a classic pub charm with its inviting atmosphere."
• "So, the pub has a relaxing atmosphere and you will never miss a good beer."

Cons:

• "It's difficult to watch football but listening to the rugby."
• "Two males sat close to the window like tramps, smelt terrible."
• "Every evening during our stay, in room 17, the music noise coming from the downstairs was totally unacceptable."
• "The music 🎵🎶 came blasting out as soon as I was seated I was sat under a speaker, so not very pleasant to have a conversation."
• "WARNING: Staff left my door unlocked and open!"
• "Unfortunately, other guests smoking cannabis in a room next to us over two days gave us no other alternative but to find accommodation somewhere else at short notice."
• "It is very noisy till the pub closes about midnight. No chance of an early night."