MobiHubMk Reviews Summary

Category: Mobile phone repair shop

Address: Regency Court, 220 Upper Fifth St, Milton Keynes MK9 2HR, United Kingdom

Phone: +441908669234

Rating: 5.0
based on 227 reviews.

Customer Service

Pros:

  • "The customer service from the guys was perfect, they did what they said they would do, when they said they would do it and were always jovial and friendly."
  • "Amazing service. Had my partner's phone fixed on multiple occasions and it's always a good price and done efficiently."
  • "Customer Service was fantastic. I was kinda freaking out after waking late to a bricked phone. They had me correctly diagnosed in minutes and repaired in an hour."
  • "Excellent service, my ancient iPhone7 would not charge, was able to assess and fix within 20 minutes."
  • "The way my screen had broken had left it basically unuseable so I was unable to retrieve my data from it due to not having cloud storage turned on."
  • "The best phone place around! Kamal is such a great guy. I took my One Plus in and within about 30 minutes all was well and fixed."
  • "Fantastic company based in central Milton Keynes, myself and the team always use Mobi Hub as they pick up and drop off our phones at work."
  • "I broke my phone yesterday so I took it here and they fixed it today and I got it back today. Very pleased with phone and good price."

Cons:

  • "Took my sons phone screen to be repaired. The work was completed same day. We did end up waiting longer than advised (1hr instead of 30 mins)."
  • "Terrible place. Repair quality is terrible. Had my phone screen replaced twice both the screens broke from little damage."
  • "I took my iPhone here for repair based on all the excellent 5 Star Google reviews, but now I wish I hadn’t! It went in with a cracked screen and came out without a home button!"

Quality of Repairs

Pros:

  • "Both phones were fixed and picked up within 2 hours and for a great price too, will go here again for any future tech problems."
  • "Tsemaye, was an amazingly helpful person - he fixed two of my phones today (iPhone X’s) one was water damaged my (daughters phone)- full screen changes and they are working like new."
  • "Great service, very knowledgable. walked in and got phone back couple hours later, fixed."
  • "Very professional service on Samsung screen replacement."
  • "Amazing service, I broke my phone screen a few weeks ago which he fixed quickly and at a good price."
  • "My phone had severe water damage and after just 3 hours the phone was back with me in full working order."
  • "I had my iphone screen replaced quickly and carefully by Kamal a couple of months ago."
  • "The best mobile phone repair shop! Absolutely brilliant service - very quick, reliable and great customer care!"

Cons:

  • "Screen display is horrible and applied screen protectors don't even protect the screen properly."
  • "I took my iPhone here for repair based on all the excellent 5 Star Google reviews, but now I wish I hadn’t! It went in with a cracked screen and came out without a home button!"
  • "Took my sons phone to have the smashed screen and back cover replaced. The guy was very honest and said he could do it but as the phone was bent it could have damaged the motherboard."

Honesty and Integrity

Pros:

  • "Good honest guys here, highly recommended. Initially I was told my phone would need a new screen, but after checking again it was the charging port which was a much cheaper repair."
  • "Took my sons phone in for screen repair a price was agreed and I paid for the repairs leaving it for my son to pick up the next day."
  • "He could have easily scammed me into paying for a new screen I'd never have known, but he's not that guy."
  • "The real test on customer service is when something isn't perfect. I noticed after a day that after the fix my flashlight was no longer working and contacted Kamal."
  • "Super clean and professional place. My phone was fixed perfectly for a good price, and he even reduced the price due to not needing to replace the part."
  • "Quick and good quality service. My daughter's Ipad had a charging issue. I thought it was the charging module (I said it to the gentleman at the shop) I was quoted for that."
  • "Outstanding Service - my ipad pro had stopped charging. Took it to MobiHub and spoke to Kamal who talked me through possible scenarios, associated costs and turn around times."
  • "Excellent service. Prompt and quick response. Provided the best price for repairing a damaged charging port on a Samsung Tablet."

Cons:

  • "Terrible place. Repair quality is terrible. Had my phone screen replaced twice both the screens broke from little damage."
  • "I took my iPhone here for repair based on all the excellent 5 Star Google reviews, but now I wish I hadn’t! It went in with a cracked screen and came out without a home button!"
  • "Was charged £60 for a iPhone plus screen replacement, its the 2nd screen I’ve needed to replace on the phone and the quality is much better this time."

Speed of Service

Pros:

  • "The work was completed same day. We did end up waiting longer than advised (1hr instead of 30 mins) but they more then made up for it by giving my son a free phone case and screen protector."
  • "Both phones were fixed and picked up within 2 hours and for a great price too, will go here again for any future tech problems."
  • "Excellent service, my ancient iPhone7 would not charge, was able to assess and fix within 20 minutes."
  • "I was told it could be done in just 45minutes which I was chuffed with and for a reasonable price too."
  • "My phone had severe water damage and after just 3 hours the phone was back with me in full working order."
  • "This was the 5th reapir I have visited to reattach a key that had come loose from my keyboard. Finally, went to MobiHubMK and Tsemaye was very honest about whether or not he could fix it but he said he would try- all I was looking for was someone to try. The repair was done really quickly to my surprise."
  • "Fantastic service..collected iPhone from my home and brought it back that same day. First class service!!"
  • "Screen wasn’t partially working and phone bugged, came in and received excellent customer service, and it was fixed within half n hour + a complementary screen protector!"

Cons:

  • "I chose this shop because it had good reviews and looked a lot more professional than others i had researched. The guy who served me was very understanding and polite, fixed my phone in an under hour. the screen is much better quality compared to other places i have used. i would highly recommend."
  • "I woke up one morning with a dead phone. I'm not good with technology so wouldn't have a clue. Dropped in as was the phone repair place I'd used before was closed....glad I did! Efficient service, had my phone back a little over an hour later, good repair and fair price!"
  • "Was working down there and broke my s20 plus. Rang this guy, ordered me genuine parts straight in and fully resigned my phone and replaced screen in less than an hour. Brilliant service highly recommend to anyone needing an honest trustworthy place to get a phone repaired."

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