Morrisons Reviews Summary

Staff and Service

Pros:

• "All the staff are lovely and super helpfully."
• "Thank you Morrison's went shopping at 6pm today not been out since week past Tuesday. Got what I wanted, helpful staff."
• "Staff great."
• "This lovely young women... went above and beyond for me and made my day a moment to remember."
• "The staff are always neat and tidy and helpful, Morrisons should be very proud of their store and staff."
• "The staff always seem helpful and friendly."
• "Love shopping there staff are friendly and helpful."

Cons:

• "Intimidation of a minor and bullying, woman who works in cafe is an absolute disgrace and the security guard is even worse."
• "Staff seemed agitated to help."
• "Staff not interested or bothered."
• "Rude women on grill serving burnt beef small portions."
• "Not even worth any star rating. Morrison front of store staff letting customers come into store via exit doors."
• "Salad bar was a complete mess with bits of food all over the counter. A Morrisons staff member came over and accused me of messing it up."
• "When I told a member of staff I was informed that she had just finished her shift and she walked away."

Store Layout and Stock

Pros:

• "This is a very good supermarket with a wide range of foods and beverages to offer."
• "The new layout of the Tynemouth store is great. All the fast food joints are brilliant."
• "It's a big store but well laid out. Stuff is logical and easy to find."
• "Nicely and logically laid out."
• "First time in this shop, very large store. Got everything I needed, will pop in again soon."
• "Well stocked, with the new addition of the new Morrisons Market Kitchen mini-food court."
• "The shelves were well stocked."

Cons:

• "Used to like going to the store itself, but for the last few years have seen a steady decline in shop standards and availability."
• "The quality of fruit and veg is going downhill compared to 18 months ago. Lots of items not in stock!!!"
• "The wet fish counter has been poorly stocked for some time despite advertising Fish Friday."
• "Pie&mash is often out of stock by 3-5pm."
• "There is no logical sequence of how the order of products are arranged."
• "Shelves empty, fridge defrosting and dripping all over the foor, pricey."
• "The store was under-stocked, loads of fresh produce was off including all the meat and cheese counters."

Prices and Value

Pros:

• "Wide range of products at good prices."
• "Absolutely love THIS place, it's so much cheaper than Asda and staff are so helpful helping you to pack shopping into bags and with a Smile."
• "Wonderful variety of products, food, electrical, clothing, magazines, good prices."
• "Good value Supermarket. Clean and airy with an excellent selection of fresh fruit, veg, salad meat and fish."
• "Cheaper than Sainsburys where we usually shop."
• "Everyone was good quality, tasty and reasonably priced."
• "Masses of choice, including their own brands, and special offers to tempt most people."

Cons:

• "The new Market Kitchen seems like a good idea, however the prices are relatively steep."
• "Nice store but I'm absolutely shocked at the prices these days."
• "Most items were overpriced compared with other stores."
• "Morrisons is my nearest shop for a big shop, but it has gone down hill not much selection, always out of bread, milk, and has a really bad choice of spirits, needs to buck their ideas up, or will be overtaken by the others."
• "The prices have gone up dramatically even before the Russian invasion."
• "Paid £1 for cheese on a burger it was £1 for x1 cheese slice 😩."
• "The store let their shelves empty without filling them up until the next day, the prices have increased too much."

Facilities and Services

Pros:

• "An onsite restaurant​ as well as a chemist, shoe repair and key cutting service."
• "Plenty of parking. Cheap fuel. Reasonable size."
• "Café and toilet facilities."
• "Was able to get delivery within 2 day's for reasonable price."
• "Plenty of free parking including handicap and mother & child spaces."
• "Main telephone answered promptly and courteously."
• "Big store and a good choice of produce. Good amount of parking."

Cons:

• "Been going to Morrisons North Shields as long as I can remember for my petrol almost every time I go there the self-service pumps do not print out a receipt."
• "This was the most stressed I have been, shopping here today. The shop was packed with people."
• "12. 12 .23 at the garage to inflate my tyres. One machine out of order and when I eventually figured out how much I had to pay (exorbitant) in the second machine it just showed E1 and deflated my tyres even more."
• "Don't like the self service tills."
• "Café is always horrendous and dirty, store managers running around attempting to clean."
• "The entrance to the car park, the small painted on roundabout is terrible and the left turn on entering the car park is far too tight."
• "The service and food at the café was terrible."