Harbour Light, Paignton Reviews Summary

Service

Pros:

• "Service was attentive and quick considering the ratio of customers they had."
• "The staff were friendly and the food was amazing."
• "The service was attentive and quick especially as we were probably the last table booked for the evening."
• "The staff were great and really friendly."
• "Staff friendly and enthusiastic and the service was attentive without being intrusive."
• "Great, friendly staff. Heather, our waitress, was really helpful and friendly."
• "The staff are polite, friendly, and very helpful Jaya, Claire, Tobey, and Joey."

Cons:

• "The service did get very slow when a couple of other tables were seated."
• "The service was very poor, was going to have coffee's after our meal but waited that long for the waitress to come round that when she did we just got the bill instead."
• "Service was average and needs some improvement with the young staff being a little bit 'cold' when talking with customers."
• "No one even looked left or right to check on tables."
• "The food isn't cheap, and staff were severely disinterested, many nearby tables (us included) often having to actively hunt down our waitress."
• "We were ignored and rather than any staff member engage with us they went out of the way to walk by us."
• "Service was friendly but slow."

Food Quality

Pros:

• "The seafood platter is back on the menu and it was really delicious."
• "We thoroughly enjoyed a gluten free meal with so many choices."
• "The BEST gluten free fish and chips I’ve ever had, hands down."
• "Fish was fresh and tasty. Chicken was cooked to perfection."
• "The food was fantastic between us we ordered burger, steaks and catch of the day - sea bass."
• "The food was amazing, the best, sweetest mussels I have ever had."
• "The food here is really high quality, fresh seafood cooked to a high standard."

Cons:

• "Been a few times and enjoyed but this time food was disappointing and had a long wait."
• "Not enough chips with my burger and the wife's mash was not hot but all was very tasty."
• "Sorry folks, I thought this would be great, but cold food just doesn't do it for me (or my friends)....a real let-down."
• "The fish pie I ordered either used smash or the pie itself had been microwaved which meant it was extremely mushy and with little substance."
• "Unfortunately the food let this gem down. The mussels in a wine sauce were tasteless."
• "The vegetables with the carvery, especially cauliflower cheese were sub standard."
• "The food wasn't worth the ridiculous prices...admittedly the portions were fairly generous, but the food itself wasn't anything you couldn't get in a cheaper restaurant."

Ambiance and Location

Pros:

• "Great location overlooking Paignton Harbour and seafront."
• "Much bigger that it looks from the outside and nice decor and ambiance."
• "The location of this restaurant is really quaint. It over looks the harbour if you're ouside drinking."
• "It's all about the location here with Paignton beach on one side and the harbour on the other."
• "Great views of the bay."
• "Beautiful decor and furniture inside and outside, plenty of flowers etc."
• "Superb location with views of the Harbour and Torbay."

Cons:

• "Stuck on a sticky metal Table."
• "Strangely the windows are not very big...perhaps because it's a listed building and they aren't allowed to enlarge them."
• "But the ambiance was disturbed by the rubbish music and aloof waitresses."
• "The only downside was when we asked to eat on the terrace as we could see empty tables we were told we couldn’t."
• "It did taint the visit a bit because it left us wondering why we couldn’t dine up there!?"
• "Gone to seed... the window boxes are full of weeds."
• "The atmosphere lacked a little due to the number of diners."

Value and Pricing

Pros:

• "The food is excellent, ok it may not be the cheapest but if you want quality you have to pay for it."
• "Thought the meal and great service was well worth the price."
• "Great food at reasonable prices."
• "The food was good and prices reasonable."
• "Prices are reasonable, £15-17 for a roast."
• "Everything was perfect, absolutely delicious and plenty of it we didn’t have any room for dessert."
• "The alcohol price was much the same as my local."

Cons:

• "Some pubs just don’t cut it! Tried to get a drink in here twice and twice failed!"
• "Given the hint of 'Harvester' and slightly corporate feel, it was on expensive side."
• "Only thing I would say letting it down was the ridiculous amount of money they charge for wine. £11.40 !!!!. A Lg glass."
• "Massively overpriced - sauvignon blanc over 20 quid a bottle, 8oz rump steak 18 quid, 5 quid for a pint."
• "Service very poor for the price point."
• "Disappointed... now no sense of direction in my eyes Would have been the flagship of Paignton harbour."
• "The menu is very basic."