The Elisabeth Arms Reviews Summary

Staff Service

Pros:

• "The bar staff are warm and welcoming."
• "Staff all friendly."
• "Vicky served me both times at the bar, her service levels were fantastic."
• "Staff always so friendly here especially Chloe (our waitress) and Tom (bar) can never do enough."
• "Staff very friendly and polite."
• "Staff are great, food is awesome."
• "The staff were friendly and helpful in all aspects and helped to make the experience very enjoyable for all of our party."

Cons:

• "Service was terrible."
• "When there were they were serving or running around with mounts of dirty plates and just didn't seem approachable."
• "Bar staff haven't a smile between them."
• "Music was too loud, tables not cleared for ages."
• "Service was awful, app also doesnt work."
• "Staff seemed clueless."
• "Some serious staff training needed here."

Cleanliness

Pros:

• "A well maintained Location."
• "Clean toilets and seating outside if you like."
• "Very clean."
• "Clean restaurant."
• "Nicely decorated and clean."

Cons:

• "The place itself needs a really good deep clean by the bar, we did stick to the floor at the bar."
• "Even after a 'make-over' it is still a dated, tired looking pub."
• "Walls need cleanjng repainting and paintwork now patchy."
• "The place is filthy inside and out, tables & carpets are dirty/sticky."
• "Toilets are grim, dirty and unkempt."
• "Bathroom seem a tad unclean or not check as regularly."
• "Sitting there I noticed the table was so dirty our arms were sticking to it and the window frames were dirty."

Food Quality

Pros:

• "The food was great, had a sirloin (med well for the first time) and it was lovely, family enjoyed the other meals too (mixed grill, tikka etc)."
• "The food was beautiful and was excellent value for money."
• "Staff are great, food is awesome."
• "The food was plentiful and of good quality."
• "The food was great they have a new chef 'Jamie' that cooked the steak to perfection."
• "However the food was superb, we all had the fish and chips, we all agree that it was the best fish we had all tasted."
• "The food was absolutely delicious, very generous portions and swift service."

Cons:

• "The meat was like chewing gum."
• "The chicken was inedible, it had obviously been left under the grill to long, it was tough enough to make leather from."
• "The cauliflower and sweet potato karsu 'curry' was a disgrace."
• "Food was tasteless and chicken over cooked and dry, burger lacked flavour."
• "The food tasted like it had been kept warm for a long time."
• "Food was not nice at all, understand it's not expensive for meals, but canned chilli I could have bought and ate at home for a fraction if the price."
• "The food was gruesome."