Five Rivers À La Carte Reviews Summary

Food Quality

Pros:

• "The food is some of the best Indian cuisine in the west midlands."
• "Every single dish was perfect."
• "The quality of food was superb and outstanding; I received constant compliments from the guests on the amazing food and service."
• "The Chilli Paneer is the best we have enjoyed in a restaurant as is the signature Sag Paneer!"
• "The food was out of this world. A symphony on the palate. Quite extraordinary."
• "An absolute amazing choice of freshly cooked food, cooked the true Indian way."
• "The food was stunning and the spices perfectly balanced in all our dishes."

Cons:

• "The lamb chops are not consistent enough."
• "Food was nothing special at all."
• "Some of the dishes tasted the same so really no point ordering the variety."
• "The mains were a total let down."
• "Fatty meat, Cold mains, Very over cooked duck."
• "Didn't enjoy the meat curry at all no one on my table did and there were 7 of us."
• "Chicken and lamb biryani’s were clearly the looser dishes among with other dishes."

Service

Pros:

• "Even better service received from our waiter Aman on the night."
• "Lovely restaurant, brilliant service!"
• "The service was fantastic too with friendly staff who were accommodating and happy to give advice around the food."
• "The level of service from the staff was brilliant! Very professional and polite."
• "They made my sisters hen do so so special and they truly went above and beyond to ensure our needs were met."
• "The service and all the food from canapes to desserts and tea were absolutely exceptional."
• "The staff, service, the food omg was to die for!"

Cons:

• "Service was average. Nobody checked in on how our first few bites were, nobody asked for repeat drinks order and had to wait for the bill over 10 minutes."
• "Terrible customer service and attitude from the manager here."
• "The staff were ignorant and rude and didn't come up with a fair solution."
• "We received our food very late (after asking them few times)."
• "The customer service is pretty slow."
• "Service was very poor no rush at all we asked for drinks and wouldn't receive them."
• "Service could have been less pushy and more attentive."

Price

Pros:

• "The food price wise, was a lot cheaper than I thought it would be compared to some fine dining restaurants so well worth trying."
• "Food was amazing and well priced!"
• "It's not the cheapest place around, but as in life you get what you pay for."

Cons:

• "Food was amazing, but over priced."
• "The prices wasn't too bad but they just kill you on the drink prices."
• "Down side is they put service charges on ur bill without asking you 13.90 in service charges is a joke and i feel robbed."
• "It's extremely overpriced for what it is."
• "The food is way way way over priced for what it is."
• "Food is so overpriced for what you get, portion size is ridiculous."
• "Very over priced dishes."

Ambience

Pros:

• "The venue was very beautiful inside, pianist was a very nice touch."
• "Such a lovely experience we were made to feel welcome."
• "The atmosphere is lovely and the restaurant is decorated beautifully."
• "Amazing atmosphere, fine dining experience. felt like mini Mayfair in west midlands."
• "It's a lovely set up and I like the atmosphere. Live piano sessions makes it very memorable."
• "The restaurant has a soothing ambience with a touch of posh feeling as you enter the place."
• "Definitely worth a visit if you want eloquent food in a beautiful setting."

Cons:

• "Was there really a need to have the music so loud at 230 in the afternoon that you can barely hear each other and you can hear the music vibrate through the floor?"
• "Only downside for me was the throbbing monotonous dance music played throughout."
• "The restaurant is a beautiful building but it is in a vile run down area of Walsall."
• "The ladies facilitates one very dirty both with no toilet paper had to bring it to staff members attention."
• "A shame there's no car park other than the public one just across from the rear of the restaurant."
• "Insufficient and crowded parking area, had to park on the street outside, no clear signs indicating private parking zone."
• "Absolute dive of a place."