&KITH Reviews Summary

Staff Service

Pros:

• "The staff are truly welcoming."
• "Staff recommendations are great!"
• "Staff were really welcoming and are always around if you need anything."
• "The staff couldn’t do enough for you."
• "I was well served, the staff was kind, attentive and helpful."

Cons:

• "Waited a long time to be served and food also took a long time too."
• "The male waiter had a bit of an attitude so just left it."
• "Hair was found in two out of four meals, and the waiter's rude and dismissive attitude was quite off-putting."
• "Service was quite slow. It was a busy lunch period on a weekday but took close to 40 minutes for the food to arrive."
• "Waited 15 mins to get a table for 2. Another 10 mins before the waiter came to take our order even though we told him we were ready."

Food Quality and Taste

Pros:

• "The food was not only beautifully presented but tasted absolutely delicious!"
• "The Spanish Pistachio Latte is something I would strongly recommend it was really good."
• "I had the veggie half Indian breakfast and it was delicious."
• "The food options are unrivalled and the reason I chose here: the half Indian breakfast and 'steak and eggs/ breakfast of champions' were unlike anything I’ve had before."
• "We had ordered the pistachio and Biscoff milkshakes, they tasted so nice and presentation was lovely."

Cons:

• "The only thing that was hot (warm) were the chips. The 'Firecracker chicken' was bland and not hot."
• "I found the cake a little bland, nothing special about it, which was disappointing."
• "Food looked like it was cooked in advance and just reheated when ordered. Teas were cold. Taste was like nothing. (tasteless)."
• "The poor quality of the food further compounded the disappointment. The bread, described as white bloomer slathered in butter, had an unpleasantly greasy feel."
• "The food in general has been a bit dissatisfying especially for the price; the food was a bit lacklustre and just wasn’t up to the rest of the standard of the restaurant."

Ambiance and Decor

Pros:

• "Loved the atmosphere and decor."
• "Aesthetically the whole restaurant is gorgeous!"
• "I stumbled on & with a friend on my first visit to Leicester. It's a very lovely cafe."
• "The atmosphere, the presentation, the food and the members of staff were absolutely brilliant!!!"
• "The atmosphere and staff are very lovely. The store itself is very clean and has a nice vibe."

Cons:

• "Overall, the restaurant itself is a pretty scene, however it ends there."
• "Interior is lovely, staff is very friendly. I love their milk cake and drinks. I personally didn't enjoy their brunch."
• "The interior was decorated really nicely but the toilets were not ideal. They would be better with enclosed urinals and doors that actually locked."
• "It was really disappointing I was really looking forward to it, I ordered sweet french toast which was really small and pistachio coffee which cold."
• "Very very slow service. Staff don't pay attention. Waited 15 mins to get a table for 2."