Address: 34 Commercial Way, Woking, GU21 6EN, United Kingdom
Phone: +441483741300
Rating: 4.9
based on 273 reviews.
Customer Service
Pros:
"Sam Grundy who was very helpful and put us to ease."
"Jade Turner, the letting agent who assisted me, was incredibly professional and attentive."
"Seymours was the only letting agent that provided us with good customer service."
"The current Property Manager, Elliot, is exceptionally helpful and always provides fast responses."
"With Katy's persistence and professionalism we managed to resolve the issue."
"The agents always very kind, during the years several times helped me to find property to rent even if I have a cat."
"Very professional, helpful and excellent service."
"Special thanks again to Jade who really made the process easy."
Cons:
"Not happy with the rental services. Alannah Ford seems to be rude and work in favour of tenants rather than the landlord."
"When moving out, they will provide a long list of issues that they will be charging for. They back down fairly quickly if you challenge them."
"Once you have moved into the property the service deteriorates drastically."
"Thomas was very unhelpful, left me ignored for a long time."
"We are receiving unacceptable service and I am very disappointed."
"Renters should avoid Seymours. Not only have they been unprofessional and unresponsive throughout our tenancy."
Efficiency in Finding Properties
Pros:
"It didn’t take more than a few days and we had some viewings to attend and managed to secure our new home."
"Their dedication made finding my new home a smooth and pleasant journey."
"They made sure to contact us promptly when a new flat came on the market."
"We went from being completely despondent that we wouldn’t find anything to having a great property secured within a matter of a couple of days."
"Viewed, offer made and moving in within a week!"
"Sam Grundy accomplished such a miracle for us. The rental process, thanks to the automatic system, is simple and fast."
"Seymours have been super helpful in finding me an apartment."
"My wife and I recently moved from México to the UK and we really didn't knew much about the competitiveness in Real Estate market in the area... Sam Grundy... accomplished a deal in less than a week!"
Cons:
"But with current hot market situation in Woking it has been difficult to find the best place."
"Great experience with Seymours. I did two viewings with them and while the apartments didn’t come through due to different reasons."
"When I was handed the keys, the flat did have problems, especially with the cleaning, so dirty toilets, yellow under the toilets seat, dirty oven."
"We contacted Seymours for a property in Woking and everything from the ease of the whole process to professionalism and friendliness of the staff... and everything in between has been brilliant."
"We rented properties managed by Seymours for 6 years... Emails are ignored or receive inconsistent responses and repairs take months to complete."
Property Management
Pros:
"The property that we stay in is managed by Seymours (Woking). The current Property Manager, Elliot, is exceptionally helpful."
"A big thanks to Katy Jeffery for resolving our end of tenancy deposit claim."
"Thanks to Elliott Price for his great customer service handling our account with Seymours."
"Fantastic team at Woking Seymour's, was having a lot of difficulty finding an affordable rental that allowed dogs until Jade stepped up and found one for me."
"Elliot Price has been excellent in looking after our rental property."
"I've let property through Seymours for over 10 years and have received exceptional service throughout."
"We had an issue with one of our appliances and Elliot P was extremely helpful and communicative with the process of getting it sorted."
"I am letting out a property through Seymours for a while and I am thoroughly impressed by the service they provide in managing the property."
Cons:
"The moving in experience is the worst, If you are going to use Seymours."
"They promised a deep clean before we move our stuff, but they failed to stick to their promise at every turn."
"We had an emergency with some of the plumbing and there was a plumber promised within 2 hours but arrived in 20 minutes and the problem solved."
"We are a family just moved to UK, need to find a house within short period, Andzela and Mia explained the housing market and details about how to rent a house in UK patiently. Eventualy helped us find a house which meets our requiements very well."
"Had a very good and professional experience in my search for a home. Angzela controlling things in the office making sure i know what to do and expect while Mo was running around the field with me."
"My experience with the letting team in Woking was excellent. All the team was very friendly, helpful and qualified."
"Thomas Cheape has been extremely efficient in sorting an urgent plumbing problem - he organised a plumber around and had the issue resolved in less than an hour after my distress signal."