Acorn Camberwell Estate Agents Reviews Summary

Customer Service

Pros:

• "From our first meeting where he listened closely to our needs, amazing service was provided every step of the way."
• "Throughout the rental process William was extremely responsive, answering all our questions and concerns in detail."
• "William Cande was really helpful, always happy to help and communicating all our needs to the landlord swiftly."
• "Godefroy and Taylor did a great job selling my flat... Godefroy really went above and beyond."
• "Josh Ward... goes over and beyond for clients in respect of the business outcome."
• "Leon was responsive, communicated regularly and was extremely patient during the sale."
• "Leon... answered my queries swiftly and kept the pace up during the entire process."
• "Taylor assisted me as a buyer on a purchase that required an almost impossible turnaround time."

Cons:

• "Although we ultimately found a property with a different agency, I want to give a shout out to William Cande, an Acorn agent who stood by us when our first offer fell through."
• "Although we wouldn't want to remove a star for this, we'd like to highlight our less positive experience with RentProfile, the company Acorn uses to check renter affordability."
• "One piece of advice from me is to follow the tenants through the entire process as the rest of the experience was not as smooth as we thought."
• "Acorn have taken over four weeks to return our deposit, despite there being no ongoing dispute. Our repeated attempts to contact them have been ignored."

Efficiency and Effectiveness

Pros:

• "William made the entire process smooth and stress-free for us by expertly handling negotiations to secure it quickly."
• "Super friendly, knowledgeable and punctual. They were also great in chasing up the solicitors on both sides which really sped up the process."
• "The flat was on the market for 2 weeks before they secured a cash buyer for a price above our expectations."
• "Godefroy & the team at Acorn Camberwell did a fabulous job keeping everything on track."
• "Godefroy's attention to detail and ability to anticipate any issues were invaluable."
• "Communication at the offer stage with Godefroy Herissay was clear, honest and responsive."
• "Really delighted we went with Acorn to sell our 1-bed flat... Godefroy secured us an offered that we felt comfortable accepting within weeks of listing."
• "Godefroy was brilliant right from the beginning of the process, open and upfront and very contactable."

Cons:

• "They have been utterly brilliant in their handling of everything thus far... Special mention to Davide for always keeping me informed and being an all round nice bloke."
• "Acorn helped make selling my property a smooth experience from start to finish."
• "I have just sold my property through Acorn in Camberwell... Very professionals throughout."
• "Wow and Wow!!! Such an amazing estate agent. I want to say a big thank you to Josh Ward in the Camberwell branch."