Toby Carvery Cooper Dean Reviews Summary

Food Quality

Pros:

• "Food was as good as always, waitresses were quick and cheerful."
• "Great selection for the unlimited cooked breakfast, with the all normal parts."
• "The food was good and as expected for a Toby and the staff were good as always."
• "Friendly polite staff, great food & great value for money. I was really impressed."
• "The food was lovely."
• "There was plenty of choice and everything was fresh and hot."
• "The beef melted in my mouth."

Cons:

• "It's overpriced for the quality of food."
• "Everything was cold, blunt and roast potatoes were burnt."
• "The food was awful."
• "Everything was bland and flavourless."
• "The food was the worst I've ever had from there the meat was very dry, the veg was stone cold."
• "The Beef was very chewy and fatty."
• "Disappointing. Vegetables dried up and Roast potatoes Luke warm. Not nice."

Service

Pros:

• "THE BEST TOBY SERVICE AND STAFF-WISE YOU CAN VISIT."
• "The service was as friendly efficient."
• "Relaxing atmosphere with good waitress service and great value for money."
• "The Staff were welcoming and friendly even though they were about to clear everything away."
• "Friendly staff, however they can't set a good example when the building is in such a poor condition."
• "The staff were very welcoming and friendly, it was my first time at a Toby."
• "The staff were very accommodating and found us somewhere to sit on self service basis."

Cons:

• "Service was a bit slow by the waitresses."
• "Staff is not smiling, not kind."
• "Shocking attitude from barman who sighed because i had to order a lemonade that he actually forgot himself!"
• "Manager more interested in talking to bar staff rather than helping serve."
• "Stood for 10 minutes before being acknowledged."
• "The manager at the service desk tell us it was fully booked all day."
• "Slow service not many staff and had to clear our own starter plates."

Cleanliness & Maintenance

Pros:

• "For such a good price and everything hot, tasty and a very clean environment this place is a must go!"
• "The restaurant was clean and tidy."
• "They have plenty of available parking at the front and the staff are helpful and attentive."
• "The food was hot and good when we ate."
• "The food was lovely (although they did forget the vegan gravy for our vegan food) but they sorted it out with no problems."
• "Lovely food as usual. Chefs very friendly!"
• "The meat was very soft and succulent and there was a good choice of both meat and vegetables."

Cons:

• "The place is fairly run down, the toilets are one of the worst I've had to use."
• "Toilets were discusting, both male & female, dirty, not cleaned, flooded floor in mens, paper on floor."
• "The food was good and as expected for a Toby and the staff were good as always, but the environment was disgraceful."
• "Wallpaper falling away from walls to the sticky smelling carpets nearly tripping us up."
• "The toilets are in need of desperate of upgrading, mold, broken wall."
• "The whole place felt grubby unfortunately."
• "Dining area dirty and table 'sticky.'"