Toby Carvery Middlesbrough Reviews Summary

Food Quality

Pros:

• "Food over all was delicious, wide ish variety of veg to go with the meat."
• "The food that we had was delicious and this is by far our favourite Toby!"
• "Food was very good, maybe slightly dry due to being under heat lamps but that's to be expected due to the nature of the establishment."
• "The food was lovely."
• "The food is very well prepared and servings are generous!"
• "The food was excellent, very tasty and lots of fresh veg on offer."
• "Food was tasty, hot, fresh."

Cons:

• "Honestly.. I wouldn’t say anything was great."
• "I had the carvery, the 1 one star is for the meat the rest was disgusting."
• "The sausages where overcooked and very dry."
• "Food was NOT hot. Very small stingy portions of meat."
• "The turkey was like dust and was (worryingly) all removed from the carcass?"
• "Food from carvery was mediocre at best."
• "Food was very basic, overcooked."

Service

Pros:

• "Our server Donna went above and beyond to try and accommodate for him."
• "A big thank you to the chef's and kitchen staff, and to our waitress Tracy for her excellent service."
• "All staff at the time of visit were fantastic and went above and beyond."
• "Clare, my server was also excellent, very helpful despite being extremely busy."
• "The staff were very lovely and welcoming."
• "Staff were incredibly attentive to our support needs as a group of Visually Impaired people."
• "Thank you to the manager for letting us in without a booking, he was brilliant and looked after us."

Cons:

• "You were running a 50% off promo which is great for the customer but you're never prepared staff wise to cope with the big surge in demand."
• "The waiters were friendly but completely stressed."
• "The lady tending our table however couldn't be bothered in the slightest!"
• "Not a very good experience today... was served by a guy called Aaron today who took my order at the bar."
• "Carver Chef spent several long periods away from the queue. He ignored everyone waiting."
• "The handover from doorkeeper to waitress was not smooth, and we had to go find our waitress to request service."
• "Service was pretty slow and we kept having to hassle the staff to take orders/bring the bill."

Atmosphere & Cleanliness

Pros:

• "Traditionally decorated and clean pub with a welcoming atmosphere."
• "This place is kept in a cozy type atmosphere with carpet throughout."
• "It's nice inside and everything was clean and nicely decorated."
• "Very lovely atmosphere can be busy at times, but if you can go at a quiet time it’s lovely."
• "Cleanliness was everywhere and some very helpful and attentive staff."
• "Beautiful place."
• "The Toby Carvery is one of my favourite places to eat."

Cons:

• "The toilets were a disgrace."
• "Our email companions also said the toilets were also unacceptable and unclean."
• "Toilets up stairs, so not wheelchair accessible."
• "The restaurant was humid as if the air conditioning wasn't working; it was mid march."
• "The bathrooms they were very dirty, the doors do not lock."
• "The place really needs a refurb. The carpets and furniture are so scabby and old looking."
• "No staff around to help."

Value for Money

Pros:

• "Great breakfast really well worth the money."
• "Fantastic value for money and worth every penny."
• "Good value for money mostly."
• "Excellent value for money midweek carvery."
• "This place is amazing! Especially this location. The carvery is so tasty and it's a great price."
• "Good value and quality for money."
• "Prices are very reasonable staff friendly."

Cons:

• "Food was NOT hot. Very small stingy portions of meat."
• "Went for breakfast aid 16 quidish for 2. No eggs backon wasn't good but to be fair they did replace the bacon but had no eggs for me the eggs is the best part will think twice next time as wasn't worth the money."
• "The price of the carvery was £12.79 so not that cheap, but very odd amount I thought."
• "Thought we would treat ourselves for a carvery delivery, paid £26, when it came it was freezing."
• "Very angry today though as through the post we have received a parking ticket for using the car park!!"
• "Only worth a visit when the 50% offer is on."
• "Even without the unwanted extras in my grub I found it well over priced and manic in there, won't ever be going again."