Toby Carvery Morecambe Reviews Summary

Staff Service

Pros:

• "Waitress staff very helpful, polite and friendly."
• "The manager was excellent with customer service skills and seems to be the only individual who has a good attitude."
• "A huge thanks to Jacks our lovely waiter who made my daughters day by getting an extra Yorkshire pudding with a candle and sang her happy birthday."
• "Waiting staff nice and friendly."
• "We had a lovely young waitress Amy, friendly and helpful to navigate my children when getting their food."
• "Our server charlotte was great. She was friendly and checked to make sure everything was okay."
• "The staff members Jack's was amazing she was friendly, made sure we got what we needed, the extra mile."

Cons:

• "been to this one twice now, and the carvers are really rude."
• "The manager was very rude to one of his staff members we over heard a conversation asking where a table had gone."
• "A barman dressed in a grubby tshirt put two cups on the counter with no attempt at a welcome or even eye contact."
• "Absolutely useless waste of space manager on the phone."
• "One of the chefs does need to check his attitude though, telling us we could only have one choice of meat did lead to some confusion."
• "Saw people waiting ages at the carvery as no chef to carve meat. Once he was there he wasn’t very polite."
• "Staff disinterested, only restocked food when another customer complained."

Food Quality

Pros:

• "Food was mostly lovely, the roast potatoes were over done (cremated!) and weren't the best but we thoroughly enjoyed everything else."
• "The food was excellent with a mid-week choice of 4 meats, a large variety of veggies and very tasty gravy."
• "Food was lovely much better than our last visit years ago."
• "The food was great."
• "Nice relaxed atmosphere and great food."
• "The Sunday carvery was fantastic 👌 lots of choice, and the food was delicious."
• "Brilliant food as always, fresh, warm and loads of choice. Always great value for money."

Cons:

• "However, the mac and cheese wasn't really nice. And roast potato tasted sour."
• "beef full of gristle and fat,meagre slice of turkey.roast potatoes been standing for ages and cold."
• "Breakfast was plentiful but greasy and either over cooked or burnt."
• "Gammon was fatty, turkey dry, veg shriveled."
• "The meats were perfect no fat."
• "Food looks like it’s been under the heater for over an hour, bacon dry and rock hard, all egg yellow hard and going crispy."
• "The food was abysmal; The only mac n cheese available had to be scraped off of the serving dish and the Yorkshire puddings were flat and coated in a crispy layer of grease."

Cleanliness & Atmosphere

Pros:

• "We travel from Preston to Morecambe often and this is always our first stop."
• "Really recommend!"
• "Great food, great atmosphere!"
• "A nice family environment, with delicious food, especially if you come hungry!"
• "Lovely welcoming and clean place to eat great food!!"
• "I would also like to say the whole place was spotless. 👍😊"
• "Really lovely fresh vegetables and a bustling atmosphere."

Cons:

• "Place wasn’t particularly busy but a number of tables were full of dirty dishes."
• "The large amount people standing in line for carvery and all over is unhygienic."
• "Empty tables were left full, and we had to clean the floor of food when we sat down!"
• "First of all, the place was an absolute mess. The tables were sticky, the floors were dirty."
• "The disabled toilet is a mess. The toilet wouldn’t flush and the baby changing facilities are awful."
• "Not a very relaxing place to be when it's full up (very loud)."
• "The biggest reason we wouldn't return was the filthy glasses."

Value for Money

Pros:

• "All said they enjoyed and we got value for money."
• "Brilliant food as always, fresh, warm and loads of choice. Always great value for money."
• "Don't know how you manage to do this for only £5.49; must be the best breakfast deal in town."
• "food always good value."
• "Very good value."
• "It is always good value especially for families."
• "Good value for money if you don't have pigs in blankets, refill drinks and large plates - just a way to get more money out of us!"

Cons:

• "Disappointed. Waited an age to be seated, then an age to be seen at our table and then another age to be served and when we did eventually get served I got two slices of meat (one of beef that was mainly gristle) and a pile of mush for £9.79..."
• "Can honestly say a complete rip off! Got in at 8am. Food pricing astronomical for what you offer and the drinks aren’t even included."
• "Overall a shocking experience, and the fact we were overcharged for it just sucks."
• "Also for a small glass in which I had my three grandsons with me so 3 of them in total for a small glass with a bit of blackcurrant cordial and tap water cost me near enough £4.00."
• "Just went and picked up a toogoodtogo parcel of food. Very portion controlled and considering you get unlimited breakfast for £6 the £3 portion they give you is very small."
• "Never any pancakes at breakfast time on weekends as stated on the website, but still charged the weekend price for breakfast which is extra than weekdays."
• "The biggest reason we wouldn't return was the filthy glasses."