Toby Carvery Coldra Newport Reviews Summary

Food Quality

Pros:

• "Great food. Probably the best cooked dinner I've had in ages."
• "Very tasty carvery."
• "The food is outstanding"
• "Food was great. Me and my partner had a roast dinner lots of selection and baby friendly!"
• "The food was superb. It quite honestly was the best roast dinner I've eaten in years!"
• "Meals really are delicious and hot."
• "Food was delicious as always and the children adored spending time with Father Christmas."

Cons:

• "Food was satisfactory. Meat portion sizes were just awful."
• "Inedible potatoes, disgusting dumplings, sausages had zero flavour, flat Yorkshire puddings, under cooked roast potatoes."
• "The bacon was inedible and rock solid."
• "The food lacked flavour, very bland and the gravy was also watery and tasteless."
• "Food cold Yorkshire inedible and chewy Mac n cheese dry."
• "The meat consisted of pure fat on the beef and I have no idea why they didn't change the Turkey, it was pure bone they were trying to carve from."
• "The Yorkshire puddings were very hard and inedible."

Service

Pros:

• "Staff friendly, drinks came quickly."
• "One distressed child, the manager, Josh, was quick to act, professional, extremely considerate to a very upset little boy."
• "Lottie was wonderful serving our table tonight."
• "Overall me and my friends were extremely pleased with the service provided to us today."
• "Staff were very nice & helpful, service friendly."
• "The staff were incredibly friendly our server Beth T was really friendly and helpful and our carver Iwan was lively with our children."
• "The staff were patient, efficient and kind to a bunch of over excited kids."

Cons:

• "Waiting around for 20 minutes to order two vegetarian mains while a waitress walked past repeatedly and ignored us"
• "Came in and had a very rude server who was extremely grumpy and impolite."
• "Management didn't seem to care and were basically rolling their eyes at complaints."
• "Dessert that should have been served warm was freezing cold."
• "Absolutely appalling having ate at this repulsive place I’m devastated to have witnessed staff removing food from the return plates and placing potatoes and Yorkshire puddings back into the service area trays for consumption."
• "Waitress didn’t have a clue what she was doing."
• "Waitress had no idea what she was doing incorrectly took down our order."

Ambiance and Cleanliness

Pros:

• "It was bright and airy."
• "ALSO the food deck has a bigger brighter look to it"
• "Very cosy inside with no bright lights."
• "Seating area seems more spaced out than it was"
• "A really clean, comfortable, friendly, establishment."

Cons:

• "The place is full of grubby locals touching all the veg with their tobacco stained fingers and an obscene amount of flies whizzing around like kamikaze pilots."
• "The toilets were very grubby"
• "The place is starting to age quite a lot at this point. The carpets are old and quite dirty."
• "Virtually all the tables had food debris under all of the tables."
• "The floor by the carvery was filthy!"
• "Floors in toilets needed cleaning"
• "Two cubicles had no toilet paper and one wouldn't lock"

Value

Pros:

• "Good choice of meat. Great choice of perfectly cooked vegetables not under or over cooked."
• "Affordable prices for the carvery."
• "Really lovely meal had, and at a very reasonable price"
• "Good food, reasonably priced."
• "The Toby carvery is always very good and reasonably priced."
• "Plus there was plenty of spaces in the car park even though the restaurant had a lot of customers."
• "Would definitely recommend!!!"

Cons:

• "Nice meals although the drinks are a bit on the expensive side"
• "Well won't be go back here ever again. Table booked for 2pm carpark full walk in its over filled, people waiting for tables."
• "£33 later for two meals and two cokes, all the meat got left and a full plate of food."
• "Handed over the QR code for my wife's blue light discount (20%), which took approximately £2 off a £31 bill...as apparently when this discount is used everything else on the bill gets put back to full price if it was part of a package meal etc after the discount has be deducted (naughty)."
• "Such a huge waste of money. Would not recommend to anyone."
• "The vegan pie wasn’t very nice. Also out of the 5 cocktails on the menu. One was unavailable and the pimms I had as a second choice came with No ice and no fruit!!!"
• "Not the cheapest carvery around, meal didn't justify the price."