Royal Punjab Restaurant Reviews Summary

Category: Pakistani restaurant

Address: 22 Wisemore, Walsall, WS2 8EZ, United Kingdom

Phone: +441922277730

Rating: 4.4
based on 130 reviews.

Atmosphere

Pros:

  • "The atmosphere was inviting and pleasant, creating a wonderful backdrop for our meal."
  • "Beautiful, cozy atmosphere with excellent service."
  • "The atmosphere is calm and the ambiance is also nice."
  • "The music is at a perfect background level."
  • "The decor and ambiance of this place was amazing."
  • "Great Decor nice place but the food wasn't great."

Cons:

  • "Unfortunately one of our party was unable to eat much because they were put off by one of the waitresses."
  • "The atmosphere in this place is also very off and there is a bad vibe."
  • "It was very cold in there, which could do with some heating as food was getting cold."

Service

Pros:

  • "The attentive service added to the overall positive impression."
  • "The waitresses are all really polite and helpful."
  • "Excellent service. This is my wife and my 3rd time here."
  • "Staff are friendly, plus the manager is attentive and keen to take feedback."
  • "The customer service was on point, showed us to our table, took our order, very well mannered."
  • "Service and Waiters look after you well, inside deco is great."

Cons:

  • "I also made the staff aware of the food not tasting nice and the boss approached me on leaving asking if anything could help and after I said a refund as I was fully put off my food and did not want no more, he then ignored me and walked away."
  • "My other complaint is about not answering the phone call at the restaurant. I tried to call 7 times yesterday but no one answered the call."
  • "We waited over 30 mins for tea which never arrived and left waiting until we walked out."
  • "Service at start was kind of OK then disappeared totally. Very pricey for very small portions size, they look like side dish."
  • "Service and Waiters look after you well, inside deco is great, food not, we when on Friday evening restaurant wasn't busy , food was bland, chicken wings not cooked sent back as they were pink cold inside only thing they have credit is the deco waiters are good and Briyani was ok rest of the food no good need better chief to survive in walsall quality of food needs to improve."

Food Quality

Pros:

  • "The food was truly delicious, leaving our taste buds satisfied and craving for more."
  • "Definitely the best samosas I've had in a long time."
  • "The food was good at a high cost. The place is clean and service was really good."
  • "The food here is incredible. Everything cooked to perfection and presented perfectly."
  • "Firstly the the staff members are super kind, friendly and helpful the food was so delicious the presentation was lovely."

Cons:

  • "The food was decent, fries were overcooked."
  • "The chicken tasted like absolute plastic it was so chewy and hard! Definitely tasted like frozen packet stuff."
  • "Lamb meat was nice and tender but unfortunately the taste wasn't all that plus the naans ended up going hard within minutes."
  • "The oil was slightly higher than last time and we were able to drain about half a small bowl this time."
  • "I ordered the royale chicken burger (shown in the picture) and the chicken tasted like absolute plastic it was so chewy and hard!"

Value for Money

Pros:

  • "Delicious food at a reasonable price."
  • "Food was good at a high cost. The place is clean and service was really good."

Cons:

  • "The prices however are high for what it is, bit ridiculous I think especially if you order 5-6 standard drinks (almost £20)."
  • "Normal prices are quite expensive as the portions are slightly small, but for grand dining this is the most decent place in Walsall."
  • "Very pricey for very small portions size, they look like side dish. Poppadoms and water are over priced."

Parking and Accessibility

Pros:

  • "It’s helpful being able to park at the McD’s car park although there is limited space."
  • "You can park at the McDonald’s car park, it does say 20 minutes on the signs but you check-in when entering the restaurant to get two hours free."

Cons:

  • "Parking nearby is free too, just need to register the car when you get in."
  • "Accessible parking was a good start, which is always helpful for people in the over 30s club."

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