Address: 9-10 St Mary St., Chepstow, NP16 5EW, United Kingdom
Phone: +441291637360
Rating: 3.9
based on 223 reviews.
Food Quality
Pros:
"The food was great and very reasonably priced."
"The food is best I've tasted from the chain."
"The miners breakfast was very nice with the eggs poached perfectly."
"Popped in on Tuesday evening for a meal I had the steak and it was delicious."
"Steak very succulent, cooked as I requested & salad tasty."
"Ordered the Aberdeen Angus Steak, medium rare, it was absolutely beautiful."
"I must say my steak was lovely one of the best I've tasted 😋."
Cons:
"The burgers are the worst in the UK and the atmosphere."
"Was served grey gone off pork, manager couldn't care less."
"Very very small portions, left us looking for the rest of the food."
"12 beans on one slice of cold toast!"
"Food was absolutely disgusting and cold we asked for a replacement and got exactly the same back."
"The Sirloin steaks they are serving are not good .. exactly the same poor quality in 2 other Wetherspoons.. they are obviously using the cheapest poor quality supplier."
"Ordered the ultimate burger. It was far from ultimate being soggy and cold."
Service
Pros:
"Service was quite quick when we visited on a Saturday lunchtime."
"Bar staff were quick and helpful."
"Efficient table service via the app so no need to queue."
"Went back after the takeaway fiasco to a warm welcome and superb service."
"Service was friendly and food arrived very quickly."
"Service was great and the food came quickly enough."
"We ordered on the app and were served quickly by friendly staff."
Cons:
"The place was filthy. Only one person behind the bar on a busy night."
"Appalling!! Bar staff did not have a clue."
"Really think the staff need training or sacking!"
"Not enough staff on duty, staff were rushed off their feet."
"Staff unprofessional behind the bar."
"Very slow service and 99% of the tables. We're piled high with dirty crockery etc."
"25 min wait for drinks, spoke to staff member who told us 'it was an absolute disaster on the bar and the wait for drinks is around 35 mins'."
Cleanliness
Pros:
"The place in general was clean and tidy and the toilets were non smelly which is a bonus."
"Was clean and tidy."
"The toilets were clean and spacious."
"Loos were clean."
"Toilets clean, pub cool & spacious."
"Public areas and toilets are clean."
"Always clean and tidy."
Cons:
"The place was filthy. Only one person behind the bar on a busy night."
"The coffee station was filthy. The toilets had not been cleaned."
"Sticky tables and menus, very very poor will not recommend it to anyone."
"Avoid. Worst Weatherspoons I have been in. Dirty tables, floor, etc no organisation or management of pub."
"There were plenty of empty tables but they were all dirty and had not been cleaned."
"Horrible pub, frequented only by alcoholic people."
"The service was bad and the pub messy."
Atmosphere
Pros:
"Beautiful place. Great vibes. Great helpful n attentive staff."
"Lovely pub. Good staff and nice atmosphere."
"Great atmosphere and friendly staff."
"Lovely, big pub, but still manages to be cosy and welcoming."
"A nice large Spoons with ample seating in different zones with varied decor and seating styles."
"Always like pop by this pub, they are always welcoming and helpful."
"The Bell Hanger is cheap and cheerful with good food and drink."
Cons:
"Busy and noisy and I didn't feel comfortable."
"The pub was rammed and really loud as a result, painfully so."
"So it's never been the kind of place you'd celebrate an anniversary or special birthday but these days you'd be hard pressed to celebrate anything about Wetherspoons."
"The place has no character."
"Not a great children's area considering it's size and popularity with families."
"A poor 'spoons, beer wasn't very good either."
"It seems though that the place is now going downhill from a service and cleanliness/hygiene aspect."
Value for Money
Pros:
"Drinks as usual were amazing value with loads of selection."
"Spoons are a one off. Great range of drinks products and food options. Quick service and friendly staff. ALL at a great price."
"Gave three stars purely because of how cheap it is."
"You can't beat a Wetherspoons, fabulous value."
"This is a good Wetherspoons, in a good location and fantastic value for money as always."
"Food is at a decent price with drink also."
"Good prices and good food."
Cons:
"Very very small portions, left us looking for the rest of the food."
"The food is cheap but the quality is poor compared to other places that are only marginally more expensive."
"Food was just on the right side of warm (not hot) onion rings stone cold."
"Although brilliant for the price, it was luke warm."