Harding Motor Company Limited Reviews Summary

Customer Service

Pros:

• "Couldn't Ask For Better Service Definitely Highly Recommend."
• "Excellent service from start to finish when purchasing a car from the Harding Motor Company."
• "You are guaranteed to get brilliant customer service and despite the cliche of car dealerships Hardings are direct and honest."
• "Very friendly experience, highly recommend for any advice or purchase of cars."
• "Good communication and great customer service."
• "The customer service was of great standard!"
• "The customer service was outstanding, George and Craig couldn't have been more helpful."

Cons:

• "I was considering buying a vehicle from here but this has put me off somewhat."
• "After buying the car and driving it home, we noticed some vibrations."
• "Having reserved and paid a deposit on a car for my daughter it was frustrating and annoying and totally inconvenient to be informed an hour before we were due to pick it up that it could not be taxed as there was no V5 registration document!"
• "To me there was a lack of customer awareness and understanding and I did not feel at all confident that the problem would be sorted."
• "Having had this experience I would not feel confident in buying a car from Hardings."

Car Quality

Pros:

• "The car was immaculate when I picked it up and I couldn’t be happier with it."
• "The car was in immaculate condition and he got me a great deal on it too."
• "Always quality cars."
• "The car was exactly as described and had been prepared to a very high standard upon collection."
• "We're very pleased with the car."
• "We love the car and it was immaculate when we picked it up."
• "The car is brilliant! We love it!"

Cons:

• "I visited early Sunday morning 24th and noted quite a few illegal treads on cars one car particularly had 3 very worn tyres."
• "The vehicle we purchased had a few minor defects which Craig assured us would be put right and they were to a very high standard."

Trust & Honesty

Pros:

• "Trust is a big factor when you buy another car and they definitely have mine!"
• "However, these guys are true to their word and genuinely are good guys."
• "I would recommend this garage to anyone, as they are professional, trustworthy and treat you with respect."
• "I knew of their excellent reputation and they didn't disappoint."
• "His overall attitude came across as assuring and trustworthy, making the whole process stress free."
• "Thank you Harding's! Always friendly, outgoing, professional and trustworthy."
• "I will never go anywhere else to buy a car."

Cons:

• "With my daughter very, very upset I therefore did not progress with the purchase of the car."

Aftercare & Support

Pros:

• "I have no hesitation in recommending them and know they'll do a good job when it comes round to the car's next service and MOT."
• "Hardings arranged for the car to be picked up, provided a good quality courtesy car and they spent thousands replacing the gearbox."
• "They also extended the warranty free of charge covering the time my car had been in the garage with them."
• "The aftercare service was fantastic!"
• "Their aftercare service is excellent!"
• "The car preparation and after sales service is second to none."
• "The after-sales service has been second to none."

Cons:

• "Once you have bought a car most garages don't want to know if you're having problems but not Hardings."