Prezzo Italian Restaurant Leicester Meridian Reviews Summary

Food Quality and Variety

Pros:

• "The food was tasty could of maybe been a little warmer but still enjoyed it."
• "The food was lovely and the service was great as well."
• "The food was made on site to a beautiful quality."
• "Food nice and fresh and service good."
• "The food was very tasty, I loved the humus and the freshly baked bread."
• "The food is always good, the service is better than in equivalent chains."
• "The food was very tasty and hot the staff were very very busy but still came and checked that every thing was good."
• "The dough is absolutely amazing, I can say it’s one of the best I have had."

Cons:

• "However, many of the food portions are small (especially pasta dishes) and the Truffle Burger is very salty."
• "Both starters are so nice but our pasta and risotto were not that good."
• "We were a Party of 8 people, 2 peoples food was cold, and only got a few lobster/ pumpkin ravioli for £17, they were still hungry."
• "The mushroom fusilli was lukewarm."
• "I ordered a chicken dish and the chicken was so dry and overcooked it was a struggle to cut it never mind try and eat it."
• "I ordered a large pizza which arrived to me burnt in the middle!"
• "Not one item of food we ordered was cooked well."
• "The pea fusilli and I'd recommend avoiding it - the texture is bizarre."

Service and Staff

Pros:

• "Fantastic service by our waitress Kiran, who was outstanding from start to finish."
• "Service was quick and waiters/waitresses very attentive considering the busy Friday evening."
• "Service was fast and efficient and all the food and drinks orders were bought to us spot on."
• "Staff were fantastic and very patient ( we were a large table )."
• "The manager Damian is so enthusiastic and passionate about his customers."
• "After having a not so good experience it was very much rectified after being invited back for a free meal the service this evening was first class."
• "The staff were very friendly and helpful."
• "We were greeted at the door (if you could call it that) and walked over to our table."

Cons:

• "I asked the server and she just looked at the other server and completely ignored me. Not one word in reply."
• "When the waitress came to take our orders you could tell she was rushing, she'd been busy whatever. Just very blunt."
• "The time we waited at the start should have never have been that long, which made the overall experienced rushed for us."
• "Upon asking if we could have some service a waitress cleared our table, did not utter a word and left us for a further half hour."
• "Painfully slow service. Served by 7 different people during the meal."
• "We sat down and given menus from the waitress. After seeing the menus after 3-4 minutes I made it clear by shutting the menus that we're ready to order. ***20 minutes*** had passed and we hadn't been served, not even for drinks which all staff would always ask."
• "Waited 20 minutes for our order to be taken, 20 minutes for the starter to arrive and 30 minutes for our main."
• "Absolutely awful avoid avoid avoid!!! service was poor from the start and when the food came out...eventually it was bland, and the wrong dishes came out, and still tried to charge us."

Ambience and Atmosphere

Pros:

• "The restaurant is a very clean and stylish modern warm family establishment."
• "Great food and ambience, would recommend it for anyone that side of Leicester."
• "Thank you Ciprian and your staff for making our first visit to your Prezzo a very enjoyable and memorable one. Great atmosphere."
• "The restaurant is beautiful, clean and nice and warm."
• "Delicious food, great portions and happy staff. Great kids menu."
• "Once inside you can forget your in a soulless 'out of town' complex and just enjoy the food."
• "Staff are lovely and welcoming, chatty and friendly."
• "Stunning interior that is very well laid out."

Cons:

• "The only downside is the tables are far too close and it was like we are sat next to other people, and I could barely hear my partner talk due to how loud it was."
• "This branch needs to invest in some significantly better sound absorption. In a half empty restaurant, and we couldn't hear the people next to us without them shouting."
• "Didn't like the position of our table as not very private location."
• "We were seated quickly and our order taken for starter, main and a drink. At no point did anyone ask us if anything was OK."
• "The decor is airy and modern. I tried the pea fusilli and I'd recommend avoiding it - the texture is bizarre."
• "We had to be somewhere after and this made us late. Restaurants that serve family’s with small children usually understand that children have a limited attention span."
• "The restaurant was only about 20% full, 5 of us went in and they said they couldn't accommodate for us!"
• "We were turned away from an empty restaurant to be told they had a large party coming in."

Value for Money

Pros:

• "Quick lunch and it’s so nice specially we used the Meemarket 241. What a bargain!"
• "The food was lovely and the service was great as well. It's reasonably priced for an up market Italian restaurant."
• "I booked the table via Prezzo website. Very easy and clear to do."
• "We dropped in for a family meal after going to the cinema. We were incredibly impressed with the service."
• "George and all the staff at the meridian branch are great. Always happy and smiling."
• "Staff were fantastic and very patient ( we were a large table )."
• "The Leicester Meridian is no exception. Once inside you can forget your in a soulless 'out of town' complex and just enjoy the food."
• "Booked a table for 4 last minute on a Sunday evening. Very first visit....won't be the last."

Cons:

• "Unfortunately, there are two disadvantages: added tip to the bill. It should be individual."
• "We really like the location and the staff is really friendly and always to serve you. Pizza is way tastier than the pasta."
• "Over priced for mediocre food and poorly managed."
• "The reason for three stars however, service. Weren't asked there and then if we'd like any drinks."
• "We had the most wonderful time. Excellent service beautiful hot fresh food."
• "Awful experience today's lunch. Shocking service. Over priced for mediocre food and poorly managed."
• "The mushroom fusilli was lukewarm. Side salad was fine."
• "Extremely over priced. Almost £5 for frozen chips with cheap truffle oil."